Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The 1st Choice Inn or Rawlins is seeking 2-3 individuals for the front desk position. Both full and part time are available. We are looking for an honest, energetic individual who likes working with the public. Experience is preferred but we can train you, you will need to have basic computer and phone skills.
Please submit your resume and or your online application.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 24 – 40 per week
Schedule:
Work setting:
Work Location: In person
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