Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Big Sky Resort is looking for a Assistant Front Desk Manager at the Summit Hotel who is a driven self starter and enjoys creating transformational experiences for guests. At the Summit Hotel Front Desk at Big Sky Resort we strive to provide exceptional personalized service and seek to welcome every guest with a heartfelt greeting. The Summit Hotel Assistant Manager is tasked with supporting, supervising, and training this expectation with in their team. The ideal candidate will be detail oriented, well spoken, and customer service driven. As the Assistant Front Desk Manager you would be responsible for supporting the Front Desk Manager and Front Desk Team in maintaining and improving lodging operations and fulfills the manager role when the manager is absent.
All full time seasonal employment at Big Sky Resort includes:
Clear All
0 Front Desk Manager jobs found in Missoula, MT area