Front Desk Manager jobs in Springfield, OH

Position : Front Desk Volunteer, National Afro-American Museum and Cultural Center

Type : Volunteer

Schedule : Part-time, unpaid 3 -hour shifts. Saturday work may be required for programming.

Location : NAAMCC Museum, Wilberforce, Ohio

Reports to : NAAMCC Education Specialist

Summary :

As a Front Desk Volunteer, you will learn the nuances of customer service while also learning about how to operate a Point-of-Sale (POS) Terminal.

Our Front Desk Volunteers sign up to staff one or more 3-4-hour shifts during the Museum's hours of operation (Wednesday through Saturday, 9am - 4pm).

Essential Functions :

• Assists with general museum reception and visitor services, meets and greets the general public at the reception desk
• Assists with processing museum admission as needed, including cash and credit transactions
• Provides general information about the museum, exhibits and the vicinity
• Answers the telephone and takes messages for staff members
• Relays accurate information about planned programs / events to visitors
• Collects visitor information and directs visitors to provide feedback
• Commit to at least a 3 consecutive-hour shift

Required Competencies :

• Must be at least 18 years of age
• Must complete a background check
• Must log volunteer hours
• Must attend professional development and volunteer meetings
• Must enjoy working with the public, meeting new people, partnering with staff and volunteers
• Must possess good communication skills
• May assist in special projects such as assisting with programs
• May assist with other administrative tasks as directed by the staff

Education and Experience Outcomes :

• Will learn about the history of the Museum, Wilberforce and the Ohio History Connection
• Will learn to work within a team environment
• Will learn about aspects of visitor / hospitality services through training and on-the-job experience
• Will gain an understanding of the inner workings of a non-profit museum

Application Instructions

To apply, visit www / ohiohistory.org / jobs and use the Applicant Tracking System to apply. Include resume, cover letter, and applicable application materials.

For questions and accommodations, email or call .

Job Posted by ApplicantPro

Last updated : 2024-03-30