Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Job Description : Glass America
Glass America
Customer Service Rep / Admin Support
Crystal Lake, IL
Glass America continues to grow! We are a respected leader in the auto glass industry and seeking career-oriented team members that want to work for a financially stable company.
Glass America truly believes "our employees are our greatest asset".
Why us?
Full-time position
Tremendous opportunity for advancement
Eligible for Benefits on DAY ONE!
As a Shop Customer Service Representative (CSR), you will provide effective and outstanding service to all customers, answer inbound calls from prospective customers to prepare and present quotes.
You may be asked to provide additional assistance to our parts and dispatching teams to order automotive parts and assist with other operational needs.
Responsibilities
Effectively communicate with Mobile Glass Technicians in the field
Document and update customer records based on interactions
Take the necessary actions to meet daily / weekly / monthly goals and objectives.
Provide daily assistance to dispatching / parts team
Qualifications
Ability to handle a high volume of phone calls and emails
Strong computer knowledge and data entry skills
Ability to work some Saturdays and work overtime as necessary
Auto Parts and / or Dispatcher experience is highly desirable
Ability to understand and manage inventory concepts, profit and loss statements
Last updated : 2024-04-28
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0 Front Office Manager - Casino jobs found in Racine, WI area