Guest Services Associate jobs in Albany, GA

JOB PURPOSE: General Guest Service duties in all facets of operations. Will function as a member of a diverse staff to provide an exceptional guest experience in a variety of work areas including but not limited to Gift Shop, Concessions, Ticketing, Housekeeping, Theater/Planetarium Operations and Events.

JOB FACTORS:

Essential Duties

· Provides friendly and efficient customer service, which may include use of point-of-sale system, cash handling, taking reservations, answering phone calls, providing accurate information, ticket sales, retail sales, and inventory.

· May also include food service preparation, housekeeping duties, event preparation duties. Housekeeping duties may include, but not limited to:

• A variety of cleaning activities such as sweeping, mopping, dusting, etc
• Ensure all facilities are cared for according to standards
• Deal with reasonable requests with professionalism and patience
• Adhere to rules regarding health and safety
• Check stocking levels of all consumables and replace when appropriate

· Supports Vision, Mission and Values statement of each organization within the Artesian Alliance.

· Maintains a positive example in meeting the needs of staff and visitors

· Any other miscellaneous duties as assigned

Special Skills and Abilities

· General Guest service skills including good phone etiquette and ability to work in a fast-paced environment

· Bright and happy disposition and ability to demonstrate a welcoming and cooperative demeanor toward guests, staff, and volunteers

· Ability to conduct financial transactions with minimal errors

· Attention to detail

· Must be willing to work within a team, have flexible availability, reliable transportation to and from work, and exceptional work ethic

· Basic computer skills in various types of basic programs

MINIMUM QUALIFICATIONS:

· Previous experience involving hospitality, merchandising, food services, housekeeping or related experience preferred; Any combination of education, training, and experience which provides the requisite knowledge, skills and abilities for this job may qualify

· Must be available for weekend, holiday, and evening hours - varies upon staffing needs

PHYSICAL DEMANDS:

· Must be able to sit for periods at a time; walking, standing and bending is required of this position on a medium basis.

· Physical strength to lift 25 pounds and occasionally lift 50 pounds,

· Stamina to work extended periods.

WORK ENVIRONMENT:

· Employee is expected to work inside and outside. Must be comfortable working in park/zoo setting.

MISC:

This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by management. Chehaw Park & Zoo reserves the right to revise or change job duties as business requirements dictate.

Chehaw Park & Zoo is proud to be a Drug-Free Workplace.

Job Type: Part-time

Pay: From $9.13 per hour

Expected hours: No more than 29 per week

Application Question(s):

• We are open 7 days a week from 8a-6p with occasional events occurring in the evenings. Are there any days/times you are unavailable to work?
• Please tell us a little about yourself and why you'd like to join our team.

License/Certification:

• Georgia Driver's License (Required)

Ability to Commute:

• Albany, GA 31701 (Required)

Work Location: In person