Guest Services Supervisor - Casino supervises the bell, door, and valet functions and assists when short staffed. Resolves all guest requests, or problems. Being a Guest Services Supervisor - Casino escalates any serious issues to manager and coordinates the solutions. Requires a high school diploma or equivalent. Additionally, Guest Services Supervisor - Casino typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
We are looking for a full or part time Overnight Guest Service Supervisor to join our team and provide excellent customer service to our guests. The successful candidate will be responsible for greeting and registering guests, providing information about the hotel and its services, and responding to any inquiries or complaints. The ideal candidate will have a friendly and professional demeanor, strong communication skills, and an ability to provide exceptional customer service. Opportunity for advancement and potential full-time position.
Responsibilities:
Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 16 – 32 per week
Benefits:
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Experience:
Work Location: In person