Head of Ancillary Services jobs in New London, CT

The Head of Public Services works with the Executive Director and Assistant Director to provide extraordinary service to the communities of Westerly, RI and Stonington, CT. The Head of Public Services is responsible for the supervision, coordination, and support of all circulation and public technology service functions. This position manages complex customer service issues and anticipates the needs and wants of its patrons. This department leads the patron experience through exceptional service and quality public relations.

QUALIFICATIONS:

• Bachelor’s degree
• MLS/MLIS from an ALA accredited program or other appropriate degree preferred. Candidates working toward their degree will be considered for this position
• At least three years of library experience including the supervision of staff
• Public Library experience preferred
• Public service experience preferred
• Keeps current with library trends and issues in Library service and technology
• Knowledge of policies, procedures and functions of library systems

Salary commensurate with experience. Benefits included. Schedule will include some evenings and Saturdays. Please visit our website at https://westerlylibrary.org/employment for a full job description and the Employment Application.

Applicants should follow the instructions on our website to send a resume, letter of interest, and completed application no later than July 2, 2020. Qualified applicants will be contacted through email. Westerly Library and Wilcox Park strives for a respectful and inclusive workplace with equal employment opportunity for all and is EEOC compliant. Background check required.

Job Type: Full-time

Pay: $54,600.00 - $60,060.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Westerly, RI 02891: Relocate before starting work (Required)

Work Location: In person