Head Teller jobs in Lubbock, TX

Job Title: Teller
Location: Big Spring, TX
Company: Citizens Federal Credit Union
Job Type: Full-time

About Us: Citizens FCU is a community-oriented financial institution dedicated to providing personalized banking services to our members. With a commitment to excellence and a focus on building strong relationships, we are seeking a motivated and customer-centric individual to join our team as a Teller.

Position Overview: As a Teller at Citizens FCU, you will be the face of our organization, responsible for delivering exceptional service to our members. You will play a crucial role in daily transactions, member inquiries, and promoting our various financial products and services. If you are a friendly, detail-oriented individual with excellent customer service skills, we invite you to apply for this exciting opportunity.

Key Responsibilities:

Cash Handling: Conduct accurate and efficient cash transactions, including deposits, withdrawals, and check cashing.

Member Service: Provide outstanding service to members by addressing inquiries, resolving issues, and promoting credit union products and services.

Transaction Processing: Process various financial transactions using the credit union's systems and ensure compliance with established procedures.

Product Knowledge: Stay informed about the credit union's products and services to effectively cross-sell and meet member needs.

Balancing: Maintain accurate cash drawer and reconcile transactions at the end of each day.

Security and Compliance: Adhere to security and compliance protocols to safeguard the credit union and its members.

Team Collaboration: Collaborate with other team members to ensure a smooth and efficient workflow.

Qualifications:

High school diploma or equivalent.

Previous experience in a customer service or cash handling role is preferred.

Strong interpersonal and communication skills.

Detail-oriented with a high level of accuracy in handling transactions.

Ability to multitask in a fast-paced environment.

Basic computer skills.

Benefits:

• Competitive hourly wage
• Health, dental, and vision insurance options
• Retirement savings plan with employer contribution
• Generous vacation and leave policies

If you are a dedicated and personable individual with a passion for providing excellent customer service, we encourage you to apply for the Teller position. Join us in creating positive banking experiences for our members and contributing to the success of our community.

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) 6% Match
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person