Head Teller jobs in Middlesex, NJ
Head Teller ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Being a Head Teller depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Additionally, Head Teller is responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. The Head Teller supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Head Teller typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Head Teller jobs
Teller
- PNC Financial Services Group
-
Edison, NJ
FULL_TIME
-
Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a [job status] Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in [city/state location of position] at the [branch name] retail banking branch.
Job Description
Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.
Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video .
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education No Degree
Certifications No Required Certification(s)
Licenses No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
- For more information, please click on the following links:
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. - 4 Days Ago
Teller
- PNC Financial Services Group
-
Eatontown, NJ
FULL_TIME
- Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customer...
- 9 Days Ago
Teller
- PNC Financial Services Group
-
Clark, NJ
FULL_TIME
- Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customer...
- 9 Days Ago
Coach - Shrewsbury
- Head Over Heels
-
Middletown, NJ
FULL_TIME
- Benefits: IRA Tuition Discounts Aflac & Life insurance Holiday Pay Sick and Earned Time Off Medical Insurance Opportunity for advancement Training & development Elevate your career by joining the Head...
- Just Posted
Teller Lincroft
- Wells Fargo
-
LINCROFT, NJ
FULL_TIME
- Why Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all of the elements that help you thrive, i...
- 1 Month Ago
Head of Spanish
- Mind Prod
-
New Providence, NJ
FULL_TIME
- DescripciónThis is a rare and exciting opportunity to join an outstanding and ambitious founding team at King's College School, The Bahamas, Inspired's premium school on the island paradise of The Bah...
- 6 Days Ago
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0 Head Teller jobs found in Middlesex, NJ area
Customer Service Representative (CSR)
- The Bank of Princeton
-
Princeton, NJ
- Job Description Job Description The Bank of Princeton has exciting career opportunities! Our goal to hire and retain tal...
- 12/12/2024 12:00:00 AM
Head Universal Banker - Flatbush Branch
- Citigroup Inc.
-
New York, NY
- The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external custome...
- 12/11/2024 12:00:00 AM
Head Universal Banker - Madison Avenue & 79th Street Branch
- Citigroup Inc.
-
New York, NY
- The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external custome...
- 12/11/2024 12:00:00 AM
Head Teller
- The Bank of Princeton
-
Bordentown, NJ
- Job Description Job Description The Bank of Princeton has exciting career opportunities! Our goal to hire and retain tal...
- 12/10/2024 12:00:00 AM
AC - Universal Banker II
- The First National Bank of Long Island
-
New York, NY
- Job Description Job Description Universal Banker II Job Summary: The Universal Banker is a position that performs both T...
- 12/9/2024 12:00:00 AM
Head Universal Banker - Ridgewood Branch
- Citigroup Inc.
-
New York, NY
- The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external custome...
- 12/9/2024 12:00:00 AM
Head Universal Banker - Court Street Branch
- Citigroup Inc.
-
New York, NY
- The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external custome...
- 12/9/2024 12:00:00 AM
Head Universal Banker - Court Street Branch
- Citigroup
-
Brooklyn, NY
- The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external custome...
- 12/9/2024 12:00:00 AM
About Middlesex, New Jersey
Middlesex is a borough in Middlesex County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 13,635 reflecting a decline of 82 (-0.6%) from the 13,717 counted in the 2000 Census, which had in turn increased by 662 (+5.1%) from the 13,055 counted in the 1990 Census.
Middlesex was incorporated as a borough by an act of the New Jersey Legislature on April 9, 1913, from portions of Piscataway Township, based on the results of a referendum held on May 6, 1913.[21] The borough's name derives from Middlesex, England.[22][23]
According to the United States C...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Head Teller jobs
$45,056 to $56,907
Middlesex, New Jersey area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Head Teller do?
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The head teller completes managerial duties as well as typical teller duties.
December 01, 2019
Head Teller in Nashua, NH
Head teller interview questions shared by candidates.
February 05, 2020
Head Teller in Kansas City, MO
The teller, for example, interacts with the audience most vital to your bank’s reputation—your customer.
January 09, 2020