Health Insurance Operations Director jobs in Bloomington, IN

This role was posted on January 29, 2024. Please note that we will review applications on a rolling basis.

As of March 1, 2022, Last Mile Health is requiring staff to be fully vaccinated against COVID-19 wherever legally allowable and adhere to COVID-19 vaccination requirements to perform core work activities in all locations. To learn more, review our policy.

The Role

At Last Mile Health, we obsess about exceptional work. Are you a strategic-minded, analytical leader well-versed in USAID Finance and Operations? If so, you may be our future Director, Finance and Operations for the USAID-funded Strengthening Integrated Health Services (SIHSA) Activity.

Last Mile Health is seeking a Director of Finance and Operations for an expected 5-year, estimated $25-$49 million Health Systems Strengthening (HSS) project in Sierra Leone. The USAID-funded Strengthening Integrated Health Systems Activity (SIHSA) aims to achieve the following three key objectives: 1) improve the quality of family planning, maternal newborn child and adolescent health, and malaria services sustainably; 2) promote the adoption of crucial health behaviors, and 3) strengthen the stewardship and governance of the Ministry of Health and Sanitation, both at central and district levels, so it is better prepared to plan, budget, allocate resources, and monitor health programs.

The Director will be a strategic-thinking, analytical, and USAID-versed Finance & Operations senior leader committed to ensuring best practices in compliance across a large portfolio. We are looking for an incumbent with experience in USAID relationship management, large portfolio financial assurance, large complex grants administration, and a pedigree in single-entity and consortium structure compliance processes.

The successful candidate will report to the Chief of Party (CoP) and provide inputs in annual strategic planning, day-to-day operational integrity, periodic financial analysis and reporting, administrative standards maintenance, adherence to in-country labor laws, supply chain processes, with backstopping responsibility to identify, track, manage, and maintain high-quality country office operations and build partner's compliance processes and systems.

This position is project funded, located in Freetown, Sierra Leone, and is open to both Sierra Leonean Nationals and International Candidates. This position will be hired on a fixed term contract and is contingent upon a successful award.

What You'll Do

Donor reporting, grants regulations, and contracts management

• Lead the drafting, review, submission, and feedback processes involved in all USAID finance cycles.
• Provide support to program implementation teams on donor standards and requirements for key submissions.
• Under Chief of Party supervision, lead management to review grant contracts for alignment with external laws and labor standards.
• Conduct regular, necessary, and timely budget variance analysis (BVA) processes/reports.
• Guide periodic financial review processes for the SIHSA project.
• Track under- or overspend and mitigate poor performance on contracts.
• Provide leadership to ensure careful adherence to USAID contract compliance systems, including adherence to USAID supply chain/procurement and financial management policies and procedures.
• Serve as the pivot between the program implementation and operations/finance side of the USAID SIHSA project.
• Keep up to date with USAID regulations and communicate relevant changes to staff and partners, ensuring links with HQ in terms of global USAID compliance policies and updates on regulations.
• Support the USAID SIHSA Country Office and partners in administering donor/grant team checks and analyses, including desk-based reviews, periodic audits, etc.
• In collaboration with the Chief of Party, review relevant grants and contract amendments in line with global best practices.

Strategic Excellence and Compliance Standards

• Conduct periodic grant performance review sessions with the finance, operations, and program implementation teams.
• Conduct continuous real-time cost performance tracking against Grants’ KPIs.
• Under the supervision of the Chief of Party and in collaboration with the USAID SIHSA management team, contribute to LMH's global development of strategies and donor-compatible internal systems to sustain high compliance performance.
• In collaboration with program implementation teams, carry out high-quality reporting of all USAID SIHSA project implementation in Sierra Leone.
• Support overall overarching compliance of all teams with LMH high standards of operations.

Compliance Policies’ Development, Cascade, and Risk Management

• With the oversight of the Chief of Party and regional/global LMH finance, assess adherence to relevant compliance policy-needs and internal system controls.
• Conduct regular central and field-level checks for relevant policy compliance.
• With the CoP, the Finance and Operations Director will identify, isolate, mitigate, manage, and prevent live and potential USAID SIHSA operational risks.
• Maintain and update in-country risk registers in line with global best practices.
• Develop a risk and compliance RAG rating system for grants and donor processes.

Staff Welfare & Performance, Recruitment and Supply Chain

• With the CoP, perform the role of ensuring the project aligns with country labor laws and mandates.
• Identify, recruit, develop, and nurture key personnel in line with USAID minimum standards and LMH people strategy.
• Oversee operationalization, tracking, and understanding of all relevant staffing plans, work plans, standard operating procedures, and job descriptions.
• Lead the accountability processes for all relevant policies on Safeguarding, anti-fraud and bribery, security management, etc.
• Manage standardization of supply chain, storage, distribution, and management of all USAID SIHSA assets.
• Conduct regular staff performance review processes in line with LMH practices and USAID standards.
• All other duties/functions as designated by LMH USAID SIHSA CoP in line with best practice.

What You'll Bring

• Advanced qualification/degree(s) in grants management, accounting, business administration, public health, or another related field.
• 10 years experience managing risks and compliance for large donor portfolios (USAID preferable).
• Experience in delivering quality oversight of USAID acquisition or assistance awards.
• Experience in local partner and consortium partner oversight and management is key.
• Senior Management-level experience to include contracts oversight, budget holding responsibility, fundraising, operations, and finance management.
• Experience in the charity sector and/or in low-resource, post-conflict, or other challenging environments.
• Familiarity with finance management tools and systems and ERPs, including MRPs (monthly reporting packs), MERs (month-end reviews), SUN systems, ORACLE, MATE, Infor BI.
• Knowledge of supply chain, HR, and vehicle management systems Netsuite, SLITE, Slack, Terramar, tracpoint, etc.
• Demonstrated management and organizational skills, with meticulous attention to detail.
• Strategic and innovative thinker with a proven ability to communicate a vision.
• Excellent IT, interpersonal, written, and verbal communication skills.
• Demonstrated financial skills: budget monitoring and financial reporting.
• Demonstrated problem-solving skills: providing solutions to challenging situations.
• Demonstrated management skills in emergencies.
• Ability to communicate complex ideas with others.
• Ability to learn and apply new skills and techniques on the job.
• Ability to work effectively with others in a cross-cultural environment, as a leader and influencer.

You’ll Impress Us If

• You have additional post-graduate certifications (CIMA, ACCA, etc.) and charters are an added advantage. (and/or background of relevant pedigree in fast-paced performance-driven social enterprise organizations is also equivalent).
• You have previous experience as Deputy Chief of Party (DCOP), and Director of Finance and Operations/Admin on a USAID project.
• You have at least 8 years of senior management experience.

Compensation information

At Last Mile Health, we strive to reward our employees equitably and transparently. This means that we pay our employees based on a clear and consistent methodology and without regard to identity or personal relationships. We have made this model fully transparent so that everyone has access to all information related to compensation. We hope this helps you better understand Last Mile Health’s values and commitments to our employees. We look forward to answering any questions you may have during the hiring process.

Before applying to this role, please take a moment to learn more about our approach to compensation and how compensation works in each of the countries where we operate. Please find the link to our compensation model and benefits overview below:

OVERVIEW OF LAST MILE HEALTH’S COMPENSATION MODEL

Compensation for this position:

The Band for this position: SLB-5

The salary range for this role is $90,966 to $118,531 USD dependent upon experience doing an equivalent role. Please note that the compensation is subject to statutory taxes.

Benefits for this role will be within and in accordance with USAID salary bands, allowables and parameters. Specifics of this will be transparently communicated to candidates who are shortlisted for this role and in line with our compensation policies. 

About Last Mile Health

Last Mile Health partners with governments to design, scale, strengthen, and sustain high-quality community health systems, which empower teams of community and frontline health workers to bring life-saving primary healthcare to the world’s most remote communities. LMH is a registered 501(c)3 non-profit organization. For more information, visit www.lastmilehealth.org.
We are an equal opportunity employer and value diversity at LMH. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.