Hotel Front Desk Agent jobs in Fountain, FL

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Hotel Front Desk Agent
  • McKibbon Hospitality
  • Pensacola, FL FULL_TIME
  • What Makes a McKibbon Front Desk Agent?

    The front desk agent is often the first person to interact with guests. As the friendly face of the property, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed.

    A Day in the Life

    • You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
    • You will maintain positive guest relations at all times.
    • You will resolve guest complaints and ensure guest satisfaction.
    • You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
    • You will process all guest check-ins, and verify registration information with the guest.
    • You will handle overbooked or 'walked' guests.
    • You will accept and record wake-up call requests.
    • You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
    • You will resolve discrepancies on the room status report with housekeeping.
    • You will train with and learn Food and Beverage operations to fill in as needed.

    Requirements

    • Previous experience working as a front desk agent or in a similar role
    • A high school diploma or equivalent vocational training certificate
    • Experience working at a hotel establishment (highly desired)
    • Proficiency with computers
    • Basic math skills
    • The ability to provide excellent customer service and maintain a professional demeanor at all times
    • The ability to input and access information in the property management system and/or points-of-sale system

    Ideal Skills & Qualities

    • Great verbal and written communication skills
    • The ability to create a fun and supportive working environment

    Perks & Benefits Beyond The Basics

    We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. Our benefits package covers:

    Physical & Mental Wellness

    • Full Time Associates:
    • Comprehensive benefits package including medical, dental, and vision
    • Life insurance
    • Short- and long-term disability
    • Paid time off and holidays
    • Wellbeats APP to support physical and mental wellness

    Financial & Occupational Wellness

    • Competitive Compensation with incentives
    • Associate referral program
    • Full Time Associates:
    • 401K Savings Plan with matching funds
    • Tuition reimbursement

    Personal Wellness

    • Fundraising matching funds program
    • Volunteer opportunities
    • 24/7 chaplain services
    • Exclusive hotel rate discounts

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
  • 5 Days Ago

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Hotel Front Desk Agent
  • At Home Inn & Suites
  • Pensacola, FL FULL_TIME
  • Job brief We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. We are looking for someone to work our 2-10pm shifts...
  • 15 Days Ago

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Front Desk Agent
  • Wyndam Garden Hotel
  • Fort Walton Beach, FL PART_TIME,FULL_TIME
  • **Job Summary:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional guest service, managing reservations, and ensuring a po...
  • 7 Days Ago

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Front Desk Agent
  • Hotel Effie Sandestin Autograph Collection
  • Miramar Beach, FL FULL_TIME
  • Compensation TypeHourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant play...
  • Just Posted

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Hotel Front Desk Agent -Full Time
  • Holiday Inn Express & Suites
  • Pensacola, FL FULL_TIME
  • We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering gu...
  • 1 Month Ago

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Hotel Front Desk Agent (Full-Time) PM Shift
  • Home2 Suites Destin
  • Destin, FL FULL_TIME
  • SUMMARY: Front Desk Agent: First impression to guests and responsible for greeting guests, reservations, provide excellent guest service skills, professionalism, and assist guest with payments and rec...
  • 18 Days Ago

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0 Hotel Front Desk Agent jobs found in Fountain, FL area

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Front Desk
  • Marriott
  • Lynn Haven, FL
  • Job Summary: Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional servi...
  • 6/14/2024 12:00:00 AM

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EG Food Service Associate
  • Tom Thumb
  • Wausau, FL
  • Description: Position Summary: If you are a high energy, outgoing leader who loves to help others, work as part of a tea...
  • 6/14/2024 12:00:00 AM

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Front Desk Agent
  • Woodspring Suites Panama City Beach
  • Panama City Beach, FL
  • Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest servic...
  • 6/13/2024 12:00:00 AM

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Front Desk Agent
  • Aimbridge Hospitality
  • Panama City Beach, FL
  • Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service...
  • 6/13/2024 12:00:00 AM

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Hotel Night Auditor>
  • Love's Travel Stops
  • Defuniak Springs, FL
  • Love's Travel Stops - JobID: 1160095700 [Front Desk Agent / Reservations Agent] As a Night Auditor at Love's Travel Stop...
  • 6/13/2024 12:00:00 AM

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EG Food Service Associate
  • Tom Thumb
  • Chipley, FL
  • Description: Position Summary: If you are a high energy, outgoing leader who loves to help others, work as part of a tea...
  • 6/13/2024 12:00:00 AM

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Front Office Manager
  • Bluegreen Vacations
  • Panama City Beach, FL
  • Join our dynamic team at Bayside Resort and Spa in Panama City Beach, FL as a Guest Services Manager (Front Office Manag...
  • 6/12/2024 12:00:00 AM

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Food Service (Full Time)
  • Sodexo
  • Chipley, FL
  • Responsibilities The Food Service Worker may work anywhere on property where food is prepared This person will assist in...
  • 6/12/2024 12:00:00 AM

Fountain is an unincorporated community in Bay County, Florida, United States. It is part of the Panama City–Lynn Haven–Panama City Beach Metropolitan Statistical Area. The main roads through Fountain are U.S. 231 and State Road 20and Sr 388 ....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Front Desk Agent jobs
$24,009 to $31,713
Fountain, Florida area prices
were up 1.5% from a year ago

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Hotel Front Desk Agent in Black Hawk, CO
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