Hotel Front Desk Agent jobs in Keego Harbor, MI

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Front Desk Agent
  • The Townsend Hotel
  • Birmingham, MI PART_TIME
    • THIS IS A PART TIME POSITION
    • PRIMARY RESPONSIBILITIES: Primary Responsibilities will be divided between providing guest services, reservations, concierge, and host/hostess assistance. Guest Services -- 30% Provide exemplary guest service. Respond promptly and efficiently to inquiries, directions, requests, and complaints. Accurately process guest mail and messages. Assist guest upon arrival and departure. Make certain all check-in/out procedures are adhered. Direct incoming phone call request to the correct phone extensions. Lobby greeter. Escort guest to their room upon arrival. Knowledge of Opera PMS, HotSOS, and Micros. Take all room service orders, and send them appropriately to the Kitchen. Reservations -- 30% Take all reservation calls Handling Group Reservations and Group Billing. Offer upgrades and upsells when applicable. Complete knowledge of room types, rooms, amenities, and rates.
    • Concierge * -- 25% Ability to retain an astounding knowledge of local businesses, clubs, and contacts. Make restaurant reservations, recommend local social attractions, set up travel reservations or transportation, arrange for visits to spas or salons, or even procure tickets to special events. Required to acknowledge all guest requests and execute to the best of the hotel's ability. Promptly greet guest in a warm, professional and friendly manner as they arrive and act as lobby ambassador. Expected to be an expert on the local area by answering any guest inquiries regarding the city, events, and attractions. Handles all requests and services for guests, arranges and follows up on reservations which include but are not limited to; transportation, shows, events, spa, golf tee times, restaurant reservations, flowers and other arrangements for special occasions. Provides complete and exceptional assistance, service and direction, learns repeat guest and VIP preferences and ensures they are delivered beyond guests and company expectations each and every time by personally coordinating with proper departments. Assists and supports department and division employees and management to deliver an exceptional overall guest experience. Host/Hostess -- 10% Taking and modifying restaurant reservations for Breakfast, Lunch, and Dinner. Assisting at the Host Stand during scheduled shifts. Seating guests, managing reservations and table assignments. Handling all Rugby Grille phones calls. Knowledge of Open Table booking system.
    • Valet * -- 5% Perform House Car Duties, which include driving guests in the House Escalade within Downtown Birmingham or manager approved locations. Assist with valet cars when the bellman or valet are not available.
  • 12 Days Ago

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Front Desk Agent
  • The Clarion Hotel
  • Romulus, MI FULL_TIME
  • Job Overview: We are seeking a professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing excellent customer service and upholding the...
  • 18 Days Ago

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Hotel front desk agent
  • St. Clair Inn
  • Saint Clair, MI FULL_TIME
  • We’re looking for a positive and professional Hotel Front Desk Agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their...
  • 3 Days Ago

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Hotel Front Desk Agent
  • COMFORT INN UTICA INC
  • Livonia, MI FULL_TIME
  • Comfort Inn located in Livonia, MI seeks a positive, service-oriented, energetic and self-motivated Guest Services/Hotel Front Desk Agent to join our award winning team on a full-time or part-time bas...
  • 15 Days Ago

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Hotel Front Desk Agent
  • Springhill Suites by Marriott
  • Farmington, MI FULL_TIME,PART_TIME
  • Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in p...
  • 14 Days Ago

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Hotel Front Desk Agent
  • Hyatt Hotels Corporation
  • Royal, MI FULL_TIME
  • The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and a...
  • 18 Days Ago

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0 Hotel Front Desk Agent jobs found in Keego Harbor, MI area

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Front Desk Agent
  • Sonesta International Hotels Corporation
  • Detroit, MI
  • Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribut...
  • 6/15/2024 12:00:00 AM

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Valet Parking Attendant/ lot attendants
  • FIFTH AVENUE VALET PARKING LLC
  • Clinton Township, MI
  • Job Description Job Description part time , Nights and weekends , valet for events must have good driving record ( No Po...
  • 6/14/2024 12:00:00 AM

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Customer Service
  • CubeSmart
  • Ann Arbor, MI
  • **Customer Service** CAROUSEL_PARAGRAPH * Ann Arbor, Michigan * Customer Service/Retail * 14117 ** Share Job** ** Job De...
  • 6/13/2024 12:00:00 AM

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Assistant Store Manager ($16 - $17.25/hr)
  • Extra Space Storage, Inc.
  • Clinton Township, MI
  • As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company cult...
  • 6/12/2024 12:00:00 AM

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Front Desk Supervisor
  • Ann Arbor Regent Hotel & Suites
  • Ann Arbor, MI
  • Job Description Job Description We are looking for a FRONT DESK SUPERVISOR to join our Team! ESSENTIAL FUNCTIONS: Must b...
  • 6/12/2024 12:00:00 AM

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Front Desk Agent
  • Hilton Garden Inn Detroit Troy
  • Troy, MI
  • About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospi...
  • 6/12/2024 12:00:00 AM

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Customer Service (Full-Time)
  • CubeSmart
  • Ann Arbor, MI
  • **Customer Service (Full-Time)** CAROUSEL_PARAGRAPH * Ann Arbor, Michigan * Customer Service/Retail * 14030 ** Share Job...
  • 6/11/2024 12:00:00 AM

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Front Desk Supervisor
  • Marriott Ypsilanti At Eagle Crest
  • Ypsilanti, MI
  • Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while ...
  • 6/11/2024 12:00:00 AM

Keego Harbor is a city in Oakland County in the U.S. state of Michigan. The population was 2,970 at the 2010 census. The city originated as a real estate investment and planned resort established by Pontiac lawyer Joseph E. Sawyer circa 1900. The name Keego is said to mean "big fish" in an Indian language. The harbor is Dollar Lake, that was connected to Cass Lake via a new canal that developer Sawyer had dug when the town was created. The community lies along Cass Lake, one of the lakes that make up the lakes district of western Oakland County, an area renowned for its water recreation res...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Front Desk Agent jobs
$28,405 to $37,520
Keego Harbor, Michigan area prices
were up 1.2% from a year ago

Hotel Front Desk Agent in Arcadia, CA
Records pertinent guest information in the pass on log.
May 13, 2023
Hotel Front Desk Agent in Atlanta, GA
Handles accounting of money, receipts, guest accounts and credit through operation of the FD computer system and completion of reports required to ensure company funds are secure.
May 08, 2023
Hotel Front Desk Agent in Black Hawk, CO
Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort.
February 09, 2023