Hotel Manager Assistant jobs in Merrimack, NH

Responsibilities:

- Oversee all aspects of hotel operations, including guest services, housekeeping, maintenance, and food and beverage
- Develop and implement strategies to maximize revenue and profitability
- Ensure exceptional customer service and guest satisfaction
- Manage and motivate a team of employees, including hiring, training, and scheduling
- Monitor and maintain hotel facilities to ensure a safe and comfortable environment for guests
- Collaborate with other departments to coordinate services and resolve issues
- Implement and enforce hotel policies and procedures
- Conduct regular inspections to ensure quality standards are met
- Handle guest complaints and resolve conflicts in a timely manner
- Maintain accurate records of financial transactions and prepare reports for management

Qualifications:

- Bachelor's degree in hospitality management or related field (preferred)
- Proven experience in hotel management or a similar role
- Strong knowledge of revenue management principles and practices
- Excellent phone etiquette and communication skills
- Exceptional customer service skills with a focus on guest satisfaction
- Proficient in budgeting and financial management
- Strong leadership abilities with the ability to motivate and inspire a team
- Knowledge of human resources practices and regulations
- Ability to multitask, prioritize, and manage time effectively

We offer competitive compensation packages, including benefits such as medical insurance, retirement plans, and paid time off. Join our team as a Hotel Manager and contribute to creating memorable experiences for our guests. Apply now!

Job Type: Full-time

Education:

Associate (Required)

Experience:

Hotel General Manager:  2 years (Required)
Hilton OnQ or PEP PMS: 1 year (Required)

License/Certification: Worked as: Hotel General Manager

Driver's License (Required)
Ability to Relocate:

Nashua, NH: Relocate before starting work (Required)
Work Location: In person.