Hotel Manager Assistant jobs in South Portland, ME

Hotel Manager Assistant is responsible for supporting the Hotel Manager with daily hotel operations and services. Responsible for ensuring guest satisfaction, responds to complaints, and ensures hotel profitability. Being a Hotel Manager Assistant tends to all facets of hotel operations in the absence of the Hotel Manager. May require a bachelor's degree. Additionally, Hotel Manager Assistant typically reports to a manager. The Hotel Manager Assistant manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Manager Assistant typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

Recently Added Hotel Manager Assistant jobs

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Assistant Hotel Manager
  • American Cruise Lines
  • Portland, ME FULL_TIME
  • Assistant Hotel Manager
    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team!

    The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.

    The Assistant Hotel Manager reports to the Hotel Manager.

    Responsibilities:
    • Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
    • Assists Hotel Manager as directed.
    • Assists Dining Room Manager during all meal services.
    • Performs duties of Hotel Manager when Hotel Manager is on 1-to-2-week time off from ship.
    • Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
    • Present and available during all meal services, either front or back of house.
    • Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
    • Assists with room inspections.
    • Prepares for turnaround day process.
    • Oversees bar operations and manages wine/liquor inventory.
    • Displays leadership and maintains professional presence.
    • Visible and available to all guests and crew.
    • Holds officers and crew accountable to American Cruise Lines’ standards.
    • Complies with American Cruise Lines’ Operations Manual, service standards, and procedures.
    • Assesses the performance of the management team and provides immediate corrective feedback.
    • Anticipates the needs of guests and crew.
    • Responds quickly to guest requests and ensures follow through of service delivery.
    • Identifies problems, resolves immediately, and requests home office support as needed.
    • Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
    • Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
    • Assists ship officers in achieving weekly sales goals.
    • Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
    • Maintains sanitation and cleanliness standards of crew rooms.
    • Monitors shipboard business transactions, accounting, timecards, and home office reporting.
    • Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
    • Tracks all hotel maintenance items and ensures completion.
    • Creates consistent and positive crew experiences to improve employee retention.
    • Perform bartending duties as needed with other management personnel.
    Qualifications:
    • Bachelor’s degree in hospitality management or Hotel & Restaurant Management is preferred.
    • Business degree may be considered with management and hospitality experience.
    • Military experience may be considered with management and hospitality experience.
    • Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
    • Strong organizational skills and excellent verbal and written communication skills (English).
    • Available to travel and work a flexible schedule including long days for extended periods of time.
    • Proficiency in Microsoft Office.
    • US Coast Guard regulated pre-employment drug test.
    Work Schedule:
    • 7 Days per week while onboard the ship.
    • 6 to 8 weeks working and living onboard the ship.
    • 1 to 2 weeks shore leave vacation.
    • Accommodations and meals are provided onboard.
    Perks:
    • Benefits package including medical, dental, and matching 401k.
    • Complimentary Travel Accommodations.
    • No living expenses aboard the ship (room and board are included).
    • Training programs to support you.
    • Continuous growth in the company.
    • Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
    *Job sites across the nation*
  • 21 Days Ago
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T
Hotel Assistant General Manager
  • The Hilton Garden Inn - Freeport
  • Freeport, ME FULL_TIME
  • Job descriptionAssistant General Manager Hilton Garden Inn, Freeport ME, owned and managed by AAM 15 Management.The ideal candidate will have work experience in Front Office and Housekeeping managemen...
  • 1 Month Ago
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General Manager (Hotel)
  • Grand Summit Hotel at Attitash
  • Bartlett, NH FULL_TIME
  • Job Description: Hay Creek Hotels is seeking a detailed, customer-oriented and resulted driven General Manager to lead our team of hotel and restaurant hospitality professionals. The Grand Summit Hote...
  • 9 Days Ago
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Assistant General Manager
  • Giri Hotel Management LLC
  • Phippsburg, ME FULL_TIME
  • The Hospitality Manager assists the General Manager to ensure that all departments and systems are operating according to policy and to provide the best guest experience. The Hospitality Manager must ...
  • 5 Days Ago
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Assistant Food & Beverage Manager
  • The Portland Regency Hotel & Spa
  • Portland, ME FULL_TIME
  • The Portland Regency Hotel & Spa is looking for an Assistant Food & Beverage Manager to join our team!. A beautiful Historic Hotel of America located in the heart of Portland's Old Port District.Full-...
  • 17 Days Ago
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Hotel General Manager
  • The Brunswick Hotel / Noble Kitchen & Bar
  • Brunswick, ME FULL_TIME
  • Job Description: The Brunswick Hotel and Noble Kitchen & Bar is actively searching for a passionate, organized, and results-driven Hotel General Manager to lead our team of hospitality professionals. ...
  • 5 Days Ago
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0 Hotel Manager Assistant jobs found in South Portland, ME area

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Banquets Server (Part-Time, On Call)
  • Westin Portland Harborview
  • Portland, ME
  • Job Summary: Join the Westin Family Today! Benefits include 401K, 40 Hours of paid time off Enjoy great perks like hotel...
  • 4/29/2024 12:00:00 AM
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Top of the East Bartender
  • Westin Portland Harborview
  • Portland, ME
  • Job Summary: Join the Westin Family Today! Full benefits available (medical , dental, vision, 401K), 80 Hours of paid ti...
  • 4/29/2024 12:00:00 AM
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In Room Dining Server (J1)
  • Westin Portland Harborview
  • Portland, ME
  • Job Summary: This is a Seasonal Temporary J1 position The Room Service Server is responsible for taking and delivering c...
  • 4/29/2024 12:00:00 AM
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Housekeeper - ( J-1) AM&PM
  • Westin Portland Harborview
  • Portland, ME
  • Job Summary: This is a Seasonal Temporary J1 position A Housekeeper is primarily responsible for maintaining clean and a...
  • 4/28/2024 12:00:00 AM
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Dishwasher - (J-1)
  • Westin Portland Harborview
  • Portland, ME
  • Job Summary: This is a Seasonal Temporary J1 position The Dishwasher is responsible for maintaining cleanliness and prop...
  • 4/28/2024 12:00:00 AM
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Busser / Food Runner - (J-1)
  • Westin Portland Harborview
  • Portland, ME
  • Job Summary: This is a Seasonal Temporary J1 position Clears, cleans, and sets tables in a restaurant setting. Responsib...
  • 4/28/2024 12:00:00 AM
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Shuttle Driver/Public Space Attendant
  • Giri Hotel Management LLC
  • Portland, ME
  • Description Calling all Driving Enthusiasts! The Hilton Garden Inn Portland Airport is now hiring a Shuttle Driver Part ...
  • 4/26/2024 12:00:00 AM
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C
Houseperson - Housekeeping - Hilton $16-$35/hr
  • Careerbuilder
  • South Portland, ME
  • No experience requited, hiring immediately, appy now.Position: Houseperson - Housekeeping (FT) - Hilton A Houseperson is...
  • 4/26/2024 12:00:00 AM
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About South Portland, Maine

South Portland is a city in Cumberland County, Maine, United States, and is the fourth-largest city in the state, incorporated in 1898. As of the 2010 census, the city population was 25,002. Known for its working waterfront, South Portland is situated on Portland Harbor and overlooks the skyline of Portland and the islands of Casco Bay. Due to South Portland's close proximity to air, marine, rail, and highway transportation options, the city has become a center for retail and industry in the region. Despite the name, South Portland was never part of the city of Portland, but rather part of Cap...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Hotel Manager Assistant jobs
$55,297 to $77,221
South Portland, Maine area prices
were up 1.6% from a year ago
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What does a Hotel Manager Assistant do?

Hotel Manager Assistant in Dallas, TX
· Previous experience in the same or similar position in a 4/5 star hotel.
December 27, 2019
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Assists the General manager to manage all areas of the hotel in accordance with brand standards to achieve a friendly atmosphere of superior guest service and product quality.
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Hotel Manager Assistant in Bakersfield, CA
Hyatt Place is designed to give guests a brand-new hotel experience.
January 02, 2020