Hotel Manager manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Being a Hotel Manager monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. Additionally, Hotel Manager may require a bachelor's degree. Typically reports to top management. The Hotel Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Hotel Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Responsibilities:
- Oversee all aspects of hotel operations, including guest services, housekeeping, maintenance, and food and beverage
- Develop and implement strategies to maximize revenue and profitability
- Ensure exceptional customer service and guest satisfaction
- Manage and motivate a team of employees, including hiring, training, and scheduling
- Monitor and maintain hotel facilities to ensure a safe and comfortable environment for guests
- Collaborate with other departments to coordinate services and resolve issues
- Implement and enforce hotel policies and procedures
- Conduct regular inspections to ensure quality standards are met
- Handle guest complaints and resolve conflicts in a timely manner
- Maintain accurate records of financial transactions and prepare reports for management
Qualifications:
- Bachelor's degree in hospitality management or related field (preferred)
- Proven experience in hotel management or a similar role
- Strong knowledge of revenue management principles and practices
- Excellent phone etiquette and communication skills
- Exceptional customer service skills with a focus on guest satisfaction
- Proficient in budgeting and financial management
- Strong leadership abilities with the ability to motivate and inspire a team
- Knowledge of human resources practices and regulations
- Ability to multitask, prioritize, and manage time effectively
We offer competitive compensation packages, including benefits such as medical insurance, retirement plans, and paid time off. Join our team as a Hotel Manager and contribute to creating memorable experiences for our guests. Apply now!
Job Type: Full-time
Education:
Associate (Required)
Experience:
Hotel General Manager: 2 years (Required)
Hilton OnQ or PEP PMS: 1 year (Required)
License/Certification: Worked as: Hotel General Manager
Driver's License (Required)
Ability to Relocate:
Nashua, NH: Relocate before starting work (Required)
Work Location: In person.
Clear All
0 Hotel Manager jobs found in Merrimack, NH area