Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Tomlinson & Associates, Inc. is a diversified, full service real estate company which is primarily engaged in the development, management, and ownership of multi-family rental housing and office properties.
Benefits:
Resident Relations Duties:
The Resident Manager is in charge of rent collections and handling delinquent accounts, Move In and Move Out procedures, handling 3-day notices, completing eviction proceedings, when necessary, customer service, monitoring/enforcing all safety procedures, and attending various community functions.
Emergency Contact Duties:
On-call emergencies including maintenance emergencies, earthquake emergencies, and noise/lease violations. The Resident Manager will be responsible for calling security/police if necessary and completing incident reports.
General Office Duties Include but are not Limited to:
Requirements for the Onsite Resident Manager:
Our ideal candidate needs to possess a high level of professionalism, the ability to communicate (written and verbal) and possess strong work ethics.
Employee unit available.
A complete background check is required before hire.
Tomlinson & Associates Inc. is an Equal Opportunity Employer and Provider. We do not discriminate on the basis of handicapped status in the admission or access to, or treatment of employment in our federally assisted programs and activities.
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