Hotel Resident Manager oversees daily activities on the hotel property including front desk operations, reservations, and concierge and customer services. Remains on-site and on-call to respond to issues, security threats, or hotel emergencies. Being a Hotel Resident Manager also responsible for operational efficiency, profitability and customer satisfaction. Oversees property maintenance function. Additionally, Hotel Resident Manager may require a bachelor's degree. Typically reports to a hotel manager. The Hotel Resident Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hotel Resident Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
About Our Company:
Desai Hotel Group is a fast-growing vertically integrated private hotel investment company based in Ridgeland, Mississippi. We specialize in developing and managing high-quality, select service hotel assets throughout the Southeastern United States.
DHG has an objective that is more than just developing or acquiring and operating hotels; it is producing excellence in the quality, design, and people involved in each and every one of our projects.
Desai Hotel Group Core Values :
K-knowledge : Pursuit of Growing and Learning
A-appreciation : Recognizing Excellence
R-revolutionary : Embrace and Drive Change
M-morale : Spirit of Positivity
A-authentic : “Be the person your dog thinks you are”
KARMA is our guiding Principle and outlines our Core Values.
We expect all of our Team Members, exempt and non-exempt, to practice respect and appreciation for one another. These Core Values drive who we are as a team.
We believe in developing individuals and exploring their full potential. We pride ourselves to say that once you join our team this will be your last job.
Please keep in mind that we are a small but fast-growing company. Therefore, it may become necessary to include other administrative duties in your role.
Position Summary
The Assistant General Manager is responsible for all aspects of hotel operations. The day-to-day staff management and guests. The GM should be an ambassador for the brand and the company. Provide leadership and strategic planning to all departments to support our service culture, and maximize operations, and guest satisfaction. Work very closely with the hotel owners.
ABOUT THE JOB:
The Assistant General Manager is responsible for all aspects of hotel operations. The day-to-day staff management and guests. The GM should be an ambassador for the brand and the company. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction.
Work very closely with the hotel owners. An Assistant General Manager would also be required to manage between profitability, team member engagement, and guest satisfaction measures.
During your first few days of employment, you will receive important information regarding the performance requirements of your position, basic company policies, your compensation, plus other information necessary to acquaint you with your job and the company. You will also be asked to complete an I-9 form and present the company with information establishing your identity and your eligibility to work in the United States in accordance with applicable federal laws.
CORE ACCOUNTABILITIES:
REQUIRED ATTRIBUTES:
KPI’s:
During your first few days of employment, you will receive important information regarding the performance requirements of your position, basic company policies, your compensation, plus other information necessary to acquaint you with your job and the company. You will also be asked to complete an I-9 form and present the company with information establishing your identity and eligibility to work in the United States in accordance with applicable federal laws.
CORE ACCOUNTABILITIES:
REQUIRED ATTRIBUTES:
Job Type: Full-time
Schedule:
Experience:
Work Location: In person