Hotel Supervisor - Casino supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Being a Hotel Supervisor - Casino ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. Additionally, Hotel Supervisor - Casino may require a bachelor's degree. Typically reports to a manager. The Hotel Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Hotel Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Every room has to be perfect. We are searching for the right Housekeeping Supervisor to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.
A little taste of your day-to-day
Every day is different, but you will mostly be:
● Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
● Maintaining and ordering supplies and equipment – while minimizing waste – in support of our green initiatives
● Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
● Assisting with deep cleaning projects and assisting your team during busy periods
● Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
What we need from you
● Excellent communication and strong interpersonal strong skills
● Previous Supervisory experience and additional studies in hospitality are encouraged.
● Direct supervisory experience over a cleaning, or an equivalent combination of education and work experience
What you can expect from us
We provide a completive salary that rewards hard workers. However, we are not just a job but provide a strong team culture that counts on each other & our community. Our benefits include employee assistance program, paid time off (for full time employees) discounts on hotel rooms and community volunteer opportunities. We provide on the job training and resources.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
We are always excited to meet new people and help them feel welcome in our place of employment! We look forward to talking to you about the opportunities we have available!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
Shift:
Experience:
Ability to Relocate:
Work Location: In person
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0 Hotel Supervisor - Casino jobs found in Benton Harbor, MI area