Housekeeping Supervisor supervises the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. Responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies. Being a Housekeeping Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Housekeeping Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Housekeeping Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
DUTIES AND RESPONSIBILITIES :
Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the
Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making
any recommendations for disciplinary and other human resources-related actions.
Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public
areas are clean and in good repair to meet guest expectations. Advise employees of deficiencies and instruct on
corrective action. Provide retraining as needed.
Assist with training of employees and ensuring that they have the tools and equipment needed to effectively
carry out their respective job duties.
guest satisfaction and owner expectations.
departmental management.
QUALIFICATIONS AND REQUIREMENTS :
High School Diploma or equivalent plus two years housekeeping experience including some supervisory
training / experience.
instructions for the day and / or to read equipment manuals including safety information.
Pay Range
Pay Range $21.00-$22.00 / hr. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience / overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
We offer a variety of benefits to our employees including :
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Last updated : 2024-04-30
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