HR Operations Analyst jobs in Tacoma, WA

The City of Kent is currently accepting applications for a Chief Civil Service Examiner/Human Resources Analyst. Along with all Civil Service Examiner duties, this role is responsible for developing, implementing, and administering recruitment and selection processes for various city departments. The responsibilities require an individual with a proven track record in the areas of recruitment and talent acquisition, as well as demonstrated aptitude in managing multiple projects and exceptional customer service skills. The ideal candidate will have at least two (2) years of professional-level human resources experience.

This is a full-time, benefited position that is not represented by a union.

** A cover letter and resume are required with your online application in order for your application to be considered complete.  Uploading your resume to auto-fill portions of the application does not automatically attach it to your application.  Incomplete applications will not be considered for this position.  Please note that you cannot attach documents to your application after it has been submitted.  If you have any questions or concerns regarding your online application, please call our office at (253) 856-5270 and we will do our best to assist you.**

Applications will be accepted for this position through Tuesday, April 16th.

Please note that this selection process will be handled in accordance with the Civil Service rules and will include the following:

• A written exam (anticipated to occur May 1st) will be administered to those applicants who meet the position requirements as set forth in the job description and Rule 4.01.  A minimum passing score of 70% will be required to continue and the written test will have a final weight of 30%. 

• The top seven (7) candidates from the written test (including ties) will be invited to an oral board interview (tentatively scheduled for the second week of May).  A minimum passing score of 70% is required and the oral board interview will have a final weight of 70%. 

• An eligibility list will be established for those who pass both the written exam and oral board interview.  In accordance with Rule 11.04, the commission may appoint any one of the top five (5) candidates listed on the eligibility list. 

• The commission or their designee, in cooperation with the HR Director, may conduct second interviews of any or all of the top five (5) candidates listed on the eligibility list. 

• The finalist selected by the Commission for appointment must successfully complete a reference check, background check, and obtain Criminal Justice Information Systems (CJIS) clearance.  These processes are pass/fail.

You may view the Civil Service Rules on the City of Kent Website: https://www.kentwa.gov/government/boards-commissions

SALARY:

$7,526-9,175 per month, depending on experience

For a listing of benefits, please use the following link: Employee Benefits | City of Kent (kentwa.gov)

GENERAL PURPOSE

This is a combined position responsible for performing non-classified duties for the Human Resources Department as a Recruitment Analyst and classified duties for the Civil Service Commission as its Secretary/Chief Examiner. The proportional split between the two roles is approximately 0.50 FTE as the Recruitment Analyst and 0.50 FTE as the Secretary/Chief Examiner.

Under the general direction of the Recruiting Manager, the incumbent will play a crucial role in supporting functions through the entire recruiting lifecycle. This individual will lead recruiting efforts in multiple departments, providing support to hiring managers with job vacancies, maintaining candidate information, and contributing to informed hiring decisions. This individual will be relied on to possess solid expertise in the field of public sector talent acquisition.

Under the general direction of the Civil Service Commission, the incumbent will also serve as the Civil Service Commission’s Secretary/Chief Examiner in accordance with the Commission’s Rules and Regulations and applicable law.

NON-CLASSIFIED ESSENTIAL DUTIES AND RESPONSIBILITIES (approx. 50%):

Partner with City managers and supervisors to develop and conduct employee recruitment and selection processes, including job announcements, sourcing, advertisements, applications, interview questions, selection tests, rating forms, offer letters and background checks.

Actively source candidates by screening similar recruitments (current or past), attending job fairs, partnering with other agencies, and presenting at other external events that showcase the City’s recruitments. Utilize alternate methods to source passive candidates. 

Coach and train hiring managers and interview panels on effective recruitment and selection strategies, to include awareness of unconscious bias; interview and select candidates that meet the requirements and competencies for the position while ensuring legal compliance as well as meeting the strategic objectives of the division, department, and City.

Interact with applicants in a positive, engaged manner as an ambassador of the City.

Schedule, administer and proctor examinations at designated locations; oversee preparation of interview questions and other hiring and selection materials; attend or conduct interviews with managers, directors and other stakeholders as required.

Maintain website to ensure that information is accurate and available to prospective candidates and the public. 

Manage all recruitments as projects by utilizing a comprehensive recruitment plan to design, attach milestones, and understand the type of candidate needed. Proactively communicate with hiring managers to keep them informed of next steps, action items and deadlines. Update applicant tracking system (ATS/HRIS) daily to keep recruitments progressing.

Utilize ATS/HRIS to produce reports that objectively allow the department to assess the success of recruitment strategies and understand the impact of hiring strategies towards their goals (diversity, skill, competencies).

Collaborate with leadership, providing recommendations into a succession program that is value-driven, integrated, evidence-based and inclusive for stakeholders to administer on an on-going basis; facilitate the program design and provide on-going support to the stakeholders.

Utilize current competency-based tools to determine relevant competencies and train staff to assess candidates for open positions and employees for succession planning against objective measures that are defined prior to the recruitment process.

Test and implement changes and enhancements in the ATS. 

Collect, compile, and analyze data. Prepare a variety of statistical, budgetary and narrative graphs and reports as required. Prepare and maintain recruitment documents, files and reports; maintain confidentially.

Actively support the vision, mission, values, and goals of the department and the City.

CLASSIFIED ESSENTIAL DUTIES AND RESPONSIBILITIES (approx. 50%):

In accordance with the Rules and Regulations of the Civil Service Commission, Chapter 2.51 of the Kent City Code, Chapter 41.12 of the Revised Code of Washington, and other applicable laws:

Oversee and manage the administrative and recruitment operations of the Civil Service Commission in accordance with all applicable laws, rules, and regulations, and serve as the executive officer for the Commission.

Administer police classified service examinations; score and rank examination results; and notify each applicant of results; maintain updated eligibility lists; analyze examination results and prepare recommendations; update data and generate reports, records, forms, and other data.

Develop and administer assessment centers; train assessors in scoring written, oral and other appropriate examinations; develop recruitment advertisements; develop selection materials such as tests, matrixes, schedules, and scoring packets.

Serve as the technical advisor to the Civil Service Commission on matters of policy, practice, and impact of laws and regulations as they relate to civil service.

Prepare Civil Service Commission agenda packets; record, transcribe, and prepare minutes of Civil Service Commission proceedings and distribute as appropriate; maintain and update Commission records, rules, and regulations; and arrange for hearings when required.

Communicate with Civil Service Commission, Civil Service personnel, elected officials, managers, employees, and the general public to provide and obtain information, coordinate activities, and explain Civil Service laws, rules, and regulations.

Perform all other duties as required by the Civil Service Commission, the Civil Service Rules and Regulations, or other applicable law.

PERIPHERAL DUTIES AND RESPONSIBILITIES:

Serve as member of various City committees and task forces as assigned.

Perform related duties as assigned.

SUCCESSFUL INCUMBENTS FOR THIS POSITION WILL:

HAVE THE KNOWLEDGE OF:

• Principles and methods of effective recruitment, examination, position classification and compensation

• Civil Service laws, rules, and regulations

• Federal, state, and local legislation pertaining to equal employment opportunity and Affirmative Action programs and practices

• City policies, procedures, structure, practices, and operating philosophy

• Applicable local, state, and federal laws, codes, regulations, and ordinances

• Current literature, trends, and developments in the field of Human Resource Management

• General operation of an automated payroll/human resources system

• Principles, policies, and procedures of development and maintenance of Citywide personnel records

• Correct usage of English grammar, spelling, punctuation, and vocabulary as it pertains to the job

• Modern office practices, procedures, and equipment including personal computers and related software such as word processing and spreadsheet programs

BE SKILLED IN:

• Use of research and analytical methods, practices, and procedures to define and resolve issues

• Effective organization and expression of ideas through use of oral and written communications

• Effective use of interpersonal skills in a tactful, patient, and courteous manner

HAVE THE ABILITY TO:

• Work effectively on several projects concurrently

• Analyze Civil Service personnel issues and recommend appropriate action to the Civil Service Commission

• Work independently and make decisions within broad guidelines

• Establish and maintain trust, confidence, and effective working relationships with co-workers, elected officials, managers, supervisors, employees, and the public

• Demonstrate positive and effective interaction and communication with individuals of diverse occupational and social-economic backgrounds

• Maintain confidentiality

• Respond to common inquiries or complaints from personnel, regulatory agencies, or the public

• Compose, proofread, and edit general correspondence, reports, contracts, grievance responses, personnel policies, and procedures, etc.

• Read, analyze, and interpret technical journals, financial reports, legal documents, operating and procedure manuals, general business periodicals, professional journals, government regulations, etc.

• Speak effectively and present information before the Civil Service Commission, groups of employees, managers, and officials

• Define problems, collect data, establish facts, and draw valid conclusions; apply common sense understanding to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

SKILLS FOR THE POSITION MAY BE GAINED THROUGH EDUCATION, CERTIFICATION, RELEVANT JOB EXPERIENCE or a COMBINATION, SUCH AS:

Education: Bachelor’s degree in public or business administration, human resources management, employment relations, psychology, or a related field; and

Experience: Two (2) years of increasingly responsible human resources experience at a professional level with recruitment, promotion, testing, evaluation, personnel policies, and procedures; and a familiarity with labor relations, personnel classification, and compensation, and benefits administration.

LICENSES, CERTIFICATES AND OTHER INFORMATION:

• Must be a US Citizen or Permanent Resident

• Professional in Human Resources (PHR) or SHRM-CP certification preferred

• Multi-lingual ability highly desirable

• Experience recruiting with Workday highly desirable

• Experience training on recruiting and/or other human resources subjects

MACHINES, TOOLS AND EQUIPMENT USED:

Typical business office machinery and equipment including but not limited to personal computer including spreadsheet and word processing software, printers, telephone, fax and copy machine, calculator, typewriter, and other office equipment appropriate to the position.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is: frequently required to sit and talk or hear, use hands to manipulate, handle or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. Employee must frequently lift and/or move up to 10 pounds. Occasionally required to walk with or lift at least 25 pounds with or without assistance. Subject to lift, move, carry, and store boxes of examinations and supplies. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

WORKING CONDITIONS:

Work is performed primarily indoor in an office environment subject to frequent interruptions by walk-ins, employees, telephone calls and inter-office activities; may be exposed to individuals who are irate or hostile. Work occasional evenings and weekends.