Implementation Specialist jobs in Chicopee, MA
Recently Added Implementation Specialist jobs
Software Implementation, Training and Support Specialist I (FT)
- Complete Healthcare Solutions, Inc.
-
Palmer, MA
FULL_TIME
-
As a member of the service delivery team, the Software Implementation, Training and Support Specialist will be responsible for being the first point of contact for clients. The specialist guides, assists, coordinates and follows-up with clients in need of assistance with implementation, support and maintenance of all related systems and applications of the company product solutions. Support Specialist are expected to work with end users to diagnose and resolve help desk tickets in a thorough and efficient manner, utilizing internally produced knowledge articles, the internet or seeking advice from peers to help resolve issues. They will escalate issues to next level support when the solution is unknown or cannot be found within defined timeframes. Specialists are expected to resolve 70% or more of incidents at first point of contact, achieve performance goals and increased productivity milestones.
Duties include but not limited to:- Provide excellent help desk support for issues involving company product solutions, applications, and operating systems.
- Prioritize and manage multiple cases at one time.
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
- Ensure that the company’s software products are being effectively implemented and utilized by our clients.
- Provide training and support to end-user and interdepartmental staff.
- Report on issues and trends encountered with clients.
- Utilize and provide instructional material related to current technology as a guideline to assist client education and training.
- Analyze user requirements, procedures, and problems to improve existing systems and review system capabilities.
- Ensure utilization of company-based information.
- Work well in a team environment when troubleshooting and resolving issues
Required Education/Experience:- High School Diploma and/or Associates Degree in related field or combination of education and experience
- Excellent oral and written communication skills
- 2 years Customer service/Help desk experience
- Ability to multi-task and adapt to changes quickly
- Ability to work independently
- Preferred: One to two years of medical provider technology experience
- 20 Days Ago
Specialist
- Amazon.com Services LLC
-
Holyoke, MA
FULL_TIME
- DESCRIPTION To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas ...
- Just Posted
Developmental Specialist
- BEHAVIORAL HEALTH NETWORK, INC.
-
Springfield, MA
FULL_TIME
- Are you creative and energetic and enjoy working with children and families? Then come join our Early Intervention team as a Developmental Specialist. Developmental Specialists understand that childre...
- 17 Days Ago
Materials Specialist
- pelican.valhalla.stage
-
South Deerfield, MA
FULL_TIME
- testing Pelican Products, Inc. is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religio...
- 19 Days Ago
Inventory specialist
- Cirtec Medical
-
Enfield, CT
FULL_TIME
- THIS POSITION IS ELIGIBLE FOR A NEW HIRE SIGN-ON BONUS OF $2,250.00 JOB SUMMARY This position is primarily responsible for inventory control, job order material usage reconciliation, job closings, and...
- 21 Days Ago
Client specialist
- Talbots
-
Northampton, MA
FULL_TIME
- Job Number 21296 Northampton, Massachusetts US Part Time Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for ...
- 21 Days Ago
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0 Implementation Specialist jobs found in Chicopee, MA area
Executive Director, Providence Place
- Trinity Health
-
Holyoke, MA
- Employment Type: Full timeShift: Description: Responsible for all of the operations of Providence Place, including the p...
- 4/26/2024 12:00:00 AM
Manufacturing Engineer Site Lead
- US TSUBAKI HOLDINGS, INC
-
Chicopee, MA
- PURPOSE: The Manufacturing Engineer Site Lead manages projects and provides direction to others Manufacturing Engineers ...
- 4/26/2024 12:00:00 AM
SRE Lead consultant
- Infosys
-
Hartford, CT
- Job Description : Infosys– Engineering Services – Lead Consultant - US – DevOps, SRE, Next Gen Solution and Cloud comput...
- 4/25/2024 12:00:00 AM
Export Control Compliance Specialist (Hybrid/Remote Opportunity)
- University of Massachusetts Amherst
-
Amherst, MA
- About UMass Amherst UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university...
- 4/24/2024 12:00:00 AM
Senior Cloud Engineer
- Insight Global
-
Bloomfield, CT
- An employer is looking for a Senior Cloud Engineer to sit remotely. The candidate will be responsible for research and d...
- 4/24/2024 12:00:00 AM
Diversity Equity & Inclusion Consultant Health Equity
- Baystate Health
-
Springfield, MA
- Baystate Health, western Massachusetts's premier healthcare provider, is looking for a DEI Consultant to join our Divers...
- 4/23/2024 12:00:00 AM
Regional Safety Specialist - GOS
- Grid One Solutions, LLC
-
Springfield, MA
- Regional Safety Specialist The Safety Specialist partners with the Grid One Project Teams to facilitate knowledge transf...
- 4/22/2024 12:00:00 AM
Technical Project Manager - Construction Software
- Dennis Group Springfield
-
Springfield, MA
- Job Summary The Technical Project Manager will be a primary figure in leading the day-to-day project planning, execution...
- 4/22/2024 12:00:00 AM
About Chicopee, Massachusetts
Chicopee is located at 42°10′13″N 72°35′19″W / 42.17028°N 72.58861°W / 42.17028; -72.58861 (42.170159, -72.588630).
The city is made up of several neighborhoods; the result of the city's origin as a collection of four villages in the northernmost part of Springfield, which seceded from it in 1848. Chicopee Falls, Chicopee Center (Cabotville), Fairview, and Willimansett continued to develop. In the early 1900s, Aldenville developed as a distinct community. Since then, the city has filled in most of its open space resulting in a number of new neighborhoods. These neighborhoods include Chicom...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Implementation Specialist jobs
$55,976 to $71,759
Chicopee, Massachusetts area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does an Implementation Specialist do?
Implementation Specialist in Carrollton, TX
Adheres to all regulatory, operational policies and procedures, and department specific requirements.
April 10, 2023
Implementation Specialist in Fridley, MN
Document all relevant information and requirements related to the solution and all functional areas of the solution in a Statement of Work.
March 14, 2023
Implementation Specialist in Frisco, TX
Sets expectation of project goals and timeline utilizing standard tools & methodology.
March 05, 2023
Facilitates and/or participates in project meetings involving customers, partners, and cross-functional teams to gather/define requirements & expectations and drive the project forward.
May 04, 2023