Inbound Contact Center Manager jobs in Orem, UT

Inbound Contact Center Manager manages and directs all aspects of inbound contact center operations. Implements and reviews contact center inbound policies and procedures. Being an Inbound Contact Center Manager develops and monitors quotas for service volume and timeliness. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Inbound Contact Center Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Inbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

185 Inbound Contact Center Manager jobs found in Orem, UT area

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Virtual Medicare Benefit Consultant
  • Emerge Professional
  • Lindon, UT
  • Effectively sell health insurance plans and products to customers from inbound calls. * Guide ... Call Center, Sales and Customer Service We work hard. We have fun. We find GREAT talent.
  • yesterday

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Teller 20 Hour Kimball Junction
  • Wells Fargo Bank
  • Park City, UT
  • ... contact information of your application. At Wells Fargo, we want to satisfy our customers ... We're looking for talented people who will put our customers at the center of everything we do
  • yesterday

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Outbound (and Inbound) Call Center Representative
  • Rooftek LLC
  • Murray, UT
  • We live on the computer - using our CRM software and lots of apps. Even be comfortable coaching clients over the phone about technical issues in some cases. * Handle customer inquiries and complaints ...
  • 6 days ago

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Customer Service Representative- Work From Home
  • Walmart eCommerce
  • Draper, UT
  • ... level contact center agents by responding to escalated queries * Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers ...
  • 7 days ago

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Inside Sales Representative (Contact Center)
  • PURPLE INNOVATION, LLC
  • ALPINE, UT Full-Time
  • Job Details Level : Entry Job Location : Alpine - ALPINE, UT Position Type : Full Time Education Level : None Salary Ran...
  • 5 Days Ago
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Business Development Representative (Contact Center)
  • PURPLE INNOVATION LLC
  • ALPINE, UT Full-Time
  • Job Details Level : Entry Job Location : Alpine - ALPINE, UT Position Type : Full Time Education Level : High School Dip...
  • 22 Days Ago
Orem is a city in Utah County, Utah, United States, in the northern part of the state. It is adjacent to Provo, Lindon, and Vineyard and is about 45 miles (72 km) south of Salt Lake City. Orem is one of the principal cities of the Provo-Orem, Utah Metropolitan Statistical Area, which includes all of Utah and Juab counties. The population was 84,324 at the 2000 census, while the 2010 population was 88,328 making it the fifth-largest city in Utah. Utah Valley University is located in Orem. The Orem Owlz of the minor league baseball Pioneer League play their home games at the college. Orem uses ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Manager jobs
$65,854 to $90,648
Orem, Utah area prices
were up 2.3% from a year ago