Information Management Specialist jobs in Altoona, PA

Description

Find the workplace you've been looking for... join our Reliance Bank team!

We are currently seeking a full-time Information Technology Specialist. This is an on-site position based at our downtown Altoona, PA location.

As an Information Technology Specialist, you'll get to:

• Keep our software applications and IT hardware running smoothly and efficiently by monitoring daily performance, applying patches, providing maintenance and troubleshooting.
• Administer Cisco network hardware and Cisco phone system.
• Collaborate with a leading Cyber Security company.
• Assist with the implementation of new systems and upgrades as needed.
• Leverage your technical knowledge and exceptional customer service skills to provide end-user IT support and troubleshooting to our bank-wide team.
• Use your excellent analytical and problem-solving skills to independently identify, analyze and resolve issues and prevent disruptions to our systems.
• Partner with the bank’s Support Analyst to monitor and coordinate all Help Desk functions, ensuring that they are properly prioritized and resolved.
• Take the lead on departmental projects and see them to completion.
• Develop and interpret technical documentation for training and end-user procedures.
• Work in conjunction with our other IT team members to ensure the department’s compliance with operating policies and procedures.

Benefits of this position:

We offer a welcoming workplace emphasizing our Core Values of Integrity, Team, Relationships, Community and Growth. We appreciate the unique talents that each of our team members brings to their role and encourage continued learning and growth. Additionally, Reliance Bank is proud to offer a comprehensive benefits package which includes:

• Annual Bonus Program
• 11 Paid Holidays
• Annual Paid Time Off (PTO) Allotment
• Gym Membership Reimbursement
• Employee Wellness Program
• Mileage Reimbursement
• Medical, Dental, and Vision Coverage
• Matched 401(k) Retirement Savings Program
• Flexible Spending Plans/Health Savings Account
• Life Insurance
• Short and Long-Term Disability
• Career development and learning opportunities

Requirements

Requirements: The right person for this job will have a minimum of (3) years’  intermediate-level, hands-on experience in network administration, technical support, and integration in a business environment. 

A few other things we’re looking for in our Information Technology Specialist:

• Passion for helping others and providing a great service experience.
• Great time management skills and the ability to successfully multi-task and manage multiple projects at once.
• Desire to learn and grow within our organization, as well as a desire teach others and share your knowledge.
• Technical Skills: Network Administration experience; In-depth, hands-on knowledge of desktop and network hardware; Previous experience administering and troubleshooting widely used enterprise applications including Microsoft Windows Server, VMWare, Microsoft Office Suite, and Windows 10; experience with Cisco routing and switching and Microsoft Active Directory Management.
• Valid U.S. Driver’s license and willingness to travel between branches if on-site support is needed.
• Ability to occasionally work outside of normal banking hours (evenings or weekends).
• Work environment: Interior office environment
• Physical demands: This is a largely sedentary role; however, the person in this position needs to move occasionally about inside the office and to other offices within the building, or occasionally ascend/descend stairs. He/she may need to bend, stoop, or crouch to evaluate equipment located under/behind office furniture. Must be able to observe details at close distance; operate a computer and other office productivity equipment such as a copy machine; frequently communicate with internal customers regarding IT requests and concerns. Occasionally will need to move or lift computer equipment weighing up to 50 lbs. between office locations or up/down stairs. 

Reliance Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.