Information Technology Auditor jobs in Norwich, CT

We are looking for a Hotel night auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Upsell additional facilities and services, when appropriate

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Skills

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Understanding of how travel planning websites operate, like Booking and Expedia
• Customer service attitude
• Night Audit
• Excellent communication and organizational skills

Job Type: Part-time

Pay: From $17.50 per hour

Expected hours: 16 – 24 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Night shift
• On call
• Weekends as needed

Work setting:

• In-person
• Resort

Education:

• High school or equivalent (Preferred)

Experience:

• Night audit: 1 year (Required)
• Hotel experience: 1 year (Required)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Required)

Ability to Relocate:

• North Stonington, CT 06359: Relocate before starting work (Required)

Work Location: In person