INFORMATION TECHNOLOGY GENERALIST jobs in Fresno, CA
INFORMATION TECHNOLOGY GENERALIST performs overall information systems planning, implementation, and administration in a variety of IT functional areas. Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an INFORMATION TECHNOLOGY GENERALIST analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes. Maintains detailed documentation of methodologies, processes, and specifications of an organization's IT systems and assists with the planning and scheduling of IT initiatives. Additionally, INFORMATION TECHNOLOGY GENERALIST installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems, networks, and data and ensures backup strategies and recovery plans are up to date. Requires a bachelor's degree. Typically reports to a manager. The INFORMATION TECHNOLOGY GENERALIST occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an INFORMATION TECHNOLOGY GENERALIST typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added INFORMATION TECHNOLOGY GENERALIST jobs
- Department of Corrections & Rehabilitation
-
Fresno, CA
FULL_TIME
-
Most positions at CDCR Enterprise Information Services are eligible for telework. This position requires local in-person duties to be performed although some telework may be available.
Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Do you want to apply your IT technical and management skills experience to make a difference in a correctional institutional setting? Are you an enthusiastic and motivated individual looking for a fast-paced, challenging, and rewarding position in a team-oriented environment? The California Department of Corrections and Rehabilitations is seeking a conscientious leader who can improve collaboration and execute IT service delivery to various programs that supports CDCR mission.
Under general direction of the IT Manager I, the IT Supervisor II will perform lead functions within the Customer Service and Field Operations (CSFO). This position includes planning, implementing projects, executing new technologies into the environment, and daily IT support within the institution. The IT Supervisor II provides administrative direction to the IT Field Support Staff with assignments in terms of broadly defined mission and objectives. This position manages the problem resolution process within an Adult Institution, including; incident/service request process, escalation process, desktop support functions, and project management activities. Management functions include, but are not limited to, assigning and coordinating the work related to service disruptions and incidents, equipment installation, the enforcement of workstation standards, asset inventory management, problem management, reporting, and mobile (wireless) device administration as well as personnel related administration. Travel to institutions and after hours support of technical systems may be required due to operational needs.
Please visit our website to learn more about Enterprise Information Services.
The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.
For HRTS communication, this is in reference to Job Requisition (JR) 1979.
Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. CDCR employees are encouraged to use their existing CDCR email address on their applications.
This advertisement is for an InforamationTechnology Supervisor II position. Located at Pleasant Valley State Prison (PVSP) in the city of Coalinga, Fresno County. Please indicate the position number on your application: 065-628-1404-020.You will find additional information about the job in the Duty Statement.
Working Conditions
Pleasant Valley State Prison (PVSP) opened in 1994, PVSP manages public safety and public service while providing modern long-term housing and professional rehabilitative services for incarcerated persons of all custody levels. PVSP offers support to the local community through incarcerated persons work crews, mutual aid agreements in fire suppression with local Law Enforcement Agencies to provide enhanced support through the Crisis Response Team, in addition to having a youth diverson program for at-risk children.
Most positions at CDCR Enterprise Information Services {EIS) are eligible for telework. This position requires local in-person duties to be performed although some telework may be available to employees in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. Specific telework may be discussed further during the interview process. The successful candidate must reside in California upon appointment.
This position is located in Fresno county in the city of Coalinga.Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY SUPERVISOR II
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Job Code #:JC-458899Position #(s):065-628-1404-020Working Title:IT Field Support SupervisorClassification:INFORMATION TECHNOLOGY SUPERVISOR II$8,256.00 - $11,063.00# of Positions:1Work Location:Fresno CountyTelework:In OfficeJob Type:Permanent, Full TimeDepartment Information
VisionWe enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.
MissionTo facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.
The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.
CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission.
Commitment to California ModelCDCR and CCHCS are proud to partner on the California Model which will transform the correctional landscape for our employees and the incarcerated. The California Model is a systemwide change that leverages national and international best practices to address longstanding challenges related to incarceration and institution working conditions, creating a safe, professional, and satisfying workplace for staff as well as rehabilitation for the incarcerated. Additionally, the California Model improves success of the decarcerated through robust re-entry efforts back into to the community.
Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of offenders, by providing effective parole supervision, and implementing rehabilitative strategies to successfully reintegrate offenders into our communities.Special Requirements
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.Application Instructions
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/18/2024Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Corrections & RehabilitationCDCR Hiring Support - PostalAttn: CDCR Hiring SupportP.O. Box 942883Sacramento, CA 94283-0001Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Corrections & RehabilitationCDCR Hiring Support - Drop-offCDCR Hiring Support10000 Goethe Rd, Application Drop Box(Drop off not available on weekends and holidays)Sacramento, CA 9582708:00 AM - 05:00 PMRequired Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
A Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:- Possess strong writing, analytical, and research skills with the ability to compose accurate, concise, and detailed written determinations and proposed decisions;
- Ability to learn advance troubleshooting of technology issues
- Possess the ability to communicate professionally and effectively, both verbally and in writing, including the ability to negotiate credibly and persuasively, with a variety of stakeholders;
- Demonstrate ability to handle multiple priorities simultaneously and effectively;
- Exercise good judgement, work well under pressure, and meet deadlines;
- Demonstrate strong organizational and time management skills in a fast paced environment; and
- Possess excellent interpersonal skills to deal effectively with difficult, sensitive, and confidential matters.
- Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
Benefits
Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov.
Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.
Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx.
This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
CDCR EIS Personnel Liaisons
(916) 358-2000
DL-CDCR-EIS-Personnel-Liaisons@cdcr.ca.govPlease direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Civil Rights
(916) 255-0458
M_CivilRights@cdcr.ca.govCalifornia Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
A Statement of Qualifications (SOQ) is required and must be submitted with your application to be considered for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to the questions below must be submitted on a separate document and must be no longer than two page in length for all question, utilizing Arial 12-point font, with 1 inch margins. Each page must include your name and page number in the upper right hand corner of the page.
Respond to the following questions:- What skills do you believe are most critical to be successful in this position? Please describe your experience in using those skills.
- How would you motivate staff (additional pay and time off are not viable options)? Please describe your experience or thoughts on viable options to motivate others.
The following links can be used to guide you to complete the Statement of Qualification (SOQ) and Resume if you require assistance:
Statement of Qualification, Desirable Qualifications and Supplemental Questionnaire Information
How to Write a Resume
Examination Information
To obtain list eligibility for the Information Technology Supervisor II, before applying for the position, you must first take and pass the Information Technology Supervisor II exam.
Exam Bulletin - Information Technology Supervisor IIEqual Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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0 INFORMATION TECHNOLOGY GENERALIST jobs found in Fresno, CA area
- Vestis
-
Fresno, CA
- Are you a driven, competitive sales professional who thrives working outside of the office? Vestis (formerly Aramark Uni...
- 12/13/2024 12:00:00 AM
- Clark Bros Inc.
-
Fresno, CA
- Employee Development and Recruiting Manager About us Clark Bros Inc. is a heavy civil construction company founded on co...
- 12/12/2024 12:00:00 AM
- 7-Eleven, Inc.
-
Clovis, CA
- Overview: Franchisees typically rely on Sales Associates to provide outstanding service, maintain a clean, customer frie...
- 12/12/2024 12:00:00 AM
- 7-Eleven, Inc.
-
Fresno, CA
- Franchisees typically rely on Sales Associates to provide outstanding service, maintain a clean, customer friendly envir...
- 12/12/2024 12:00:00 AM
- 7-Eleven, Inc.
-
Lemoore, CA
- Franchisees typically rely on Sales Associates to provide outstanding service, maintain a clean, customer friendly envir...
- 12/12/2024 12:00:00 AM
- United Surgical Partners International
-
Fresno, CA
- MARKET SUMMARY:
- 12/10/2024 12:00:00 AM
- Aramark Uniform Services
-
Fresno, CA
- Are you a driven, competitive sales professional who thrives working outside of the office? Vestis (formerly Aramark Uni...
- 12/9/2024 12:00:00 AM
- Wawona Frozen Foods
-
Clovis, CA
- WAWONA FROZEN FOODS ABOUT THIS COMPANY We pride ourselves on being family-owned and operated and treating our employees ...
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About Fresno, California
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