INFORMATION TECHNOLOGY GENERALIST jobs in Jamestown, NY

Are you searching for a paid Information Technology (IT) internship? We have you covered! Infrastructure and Economic Development Technology Services Office support teams are seeking interns to assist with projects such as a refresh of multifunction printing, as well as to provide support to PennDOT's summer maintenance and construction activities. This position will provide an intern with experience working with asset and incident management and delivering quality customer service. Drive your way to success with our department!

An Information Technology Intern will perform the following tasks:

• Install operating system and software images and applications on personal computers (PC) to include configuring for network operation
• Install, configure, and troubleshoot network and local printers and medium to wide format plotters
  
• Install and configure personal computer peripheral devices
  
• Install and support networking infrastructure equipment and understand structured cabling concepts
  
• Configure and provide support for mobile devices, to include iPhones, iPads, cell phones, and air cards. Mobile devices will be managed via Intune
  
• Support audio and video conferencing equipment. Most equipment will be configured to work in a Microsoft Teams environment
  
• Enter and verify asset management data in the Remedy ITSM system. The intern will perform inventory reconciliation and prepare equipment for surplus disposition
  

Work Schedule and Additional Information:

• Full-time internship employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  

QUALIFICATIONS

Internship Requirements:

• Currently enrolled in college full-time (carrying 12 or more undergraduate credits, or 9 or more graduate credits).
  
• Be 18 years of age and in good academic standing (as defined by a GPA of 2.0 or higher).
  
  

• Majoring in Computer Science, Information Systems, or Information Technology

• The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS).
  

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.