INFORMATION TECHNOLOGY GENERALIST jobs in Olympia, WA

Get to know Summit Pacific Medical Center:

Small Town Hospital, World-Class Healthcare. Summit Pacific is a public hospital district in rural Grays Harbor County, Washington. We are an organization that is dedicated to serving our community, putting our focus on innovation, population health, and improving outcomes. We operate an urgent care, provider clinics, and are a Critical Access Hospital. This means our community would not have access to quality medical care without us, and we take that seriously. That said, we are an easy 30-minute commute from Olympia (20% of our staff live in Thurston County), and are surrounded by charming small towns where many of our staff and patients live and thrive. Our vision is “Through Summit Care, we will build the healthiest community in the Nation.” We hope you will join us in this effort.

What we are looking for:

 Our HR Team is looking for a senior HR Generalist with 5-10 years of Employee Relations and some experience in Leave Administration. If you are someone who loves solving complex interpersonal problems, conducting investigations, guiding performance plans, working within union agreements, labor laws, and HR best practices, our team has a place for you. Under the guidance of our HR Director, the ideal candidate can take the lead on the Employee Relations component of our operations, while mentoring and co-learning from our other HR Team Members. While experience in healthcare is not required, it’s certainly helpful. We have a strong need someone who is familiar with union contracts. This job requires an affiliation for policy, clear understanding of management principles, and the ability to use sound judgement.

Our department is in an in-between time; we are mid-implementation of a major technology product that will simplify our operations. We need someone who is tech-savvy, loves process improvement, and can help us transition from paper to fully digital. We strive to make data-based decisions while never forgetting why we are here-the love of people, organizational growth and management, and creating the best employee experience possible. We need someone open to learning and growing, and who is also an expert at consultation and teaching.

About the team:

We are a team of seven HR professionals supporting a staff of about 430. We have big hearts and big ideas. The best fit for us would be someone who is always ready to pitch in, lend a hand, and doesn’t mind working in a group setting. We jump at the opportunity to make improvements, are always laughing at work, and love to help. For some of us, this is a second career, and we bring our life-learned expertise to our roles. We operate as jack or jil-of-all-trades currently in our department, and are looking forward to bringing on someone who can own this part of the employee lifecycle. We often do potlucks, and share our wins. We strive for overall health and work-life balance.

Required Education and Experience:

• 5 years of progressively responsible human resources experience required.
• Associate degree or equivalent combination of education and experience.
• Experience working in a union environment
• Deep knowledge in ADA requirements and the accommodation process
• Familiarity with WA Labor Laws and HR Best Practices
• Deep knowledge of leave programs such as FMLA, WAPFL, and return to work processes.

Required Licenses, Certifications and/or Registration:

• Healthcare or healthcare adjacent experience preferred, but not required. This knowledge will help you adapt and understand the strata of the organization easier, but the essential functions of Human Resources remain the same.

• 4-year degree in social sciences, business administration, or other related field form an accredited institution.
• Familiarity with HIPAA regulations

Job Specific Duties:

Although the primary functions of this role are Employee Relations, Leave Administration, and people development, our HR Team works collaboratively. Here are some of the duties you might be tasked with:

• Compensation analysis and market wage research
• Benefits assistance and administration support
• Handling of union grievances and arbitrations
• Assistance with collective bargaining negotiations
• Accommodations and handling of interactive processes
• Wage and hour compliance analysis
• Support with timecard compliance/attestation for hours worked, meals and breaks
• Unemployment challenges and hearings
• Performance management and corrective discipline administration
• Assistance with appraisal/feedback completion and compliance
• Support with drug free workforce standards
• This role develops effective and efficient procedures and maintains data and statistics as needed to support or enhance operations.

• Maintain documents, records and files in good order.
• Providing guidance and education on policies and procedures, performing job analysis, developing and maintaining job descriptions, conducting market and internal equity reviews, developing recommendations and implementing wage adjustments. Investigates and responds to unemployment claims and employment verification.
• Assist with problem resolution, conflict management, performance management, disciplinary issues, grievance procedures, fact-finding and investigations. Provides advice to managers and employees in addressing grievances and disciplinary situations.
• Participates in planning and authoring training and development content, facilitates training programs, and maintains and audits learning management system (LMS) content and records.
• Maintains accurate and complete paper and electronic records. Conducts audits of employee records. Monitors' key human resource indicators such as employee retention, turnover, workers' compensation costs, sick time, overtime, charges and lawsuits, unemployment costs, and employee morale. Provides regular reports to leadership; recommends strategies to address areas of concern.
• Facilitates continuous process improvement. Participates in the development, implementation and ongoing assessment of human resource programs, policies, and procedures. Research trends and best practices and develop recommendations. Monitors programs and policies; identifies opportunities for improvement and initiates appropriate enhancements and/or corrections. Contributes to quality improvement programs and initiatives in accordance with hospital policies, community standards, and compliance with all laws, regulations and requirements of appropriate licensing and accrediting bodies.
• Builds and maintains effective working relationships. Advises and consults with managers and other hospital personnel. Serves as a liaison across disciplines. Participates as an active member of various committees; leads work groups, projects and committees as assigned.
• Maintains professional skills and awareness of regulatory changes, compliance issues, innovations and developments, through research and training/continuing education opportunities. Ensures compliance with all regulatory requirements and federal, state and local laws. Stay abreast of trends and best practices.
• Performs special projects and other duties as assigned.

The pay for this position is $31.09 - $43.40 hourly, depending on experience.

BENEFITS:

Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!

We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Benefits offered by SPMC:

• Competitive Compensation
• Medical
• Prescription
• Dental (including Orthodontia)
• Vision
• Healthcare FSA and daycare FSA
• Daycare subsidized benefit
• Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Short- and long-term disability
• Generous employer 403b match contributions for retirement
• 457 retirement account for additional funds
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Smoking Cessation Assistance
• Employee Wellness Program
• Employee Committees to participate in such as Spirit Team
• Beautiful on-site gym for employees
• Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
• Walking trails on site