Information Technology Manager jobs in Richmond, VA
Information Technology Manager manages all IT activities in the organization. Implements and maintains the policies and goals for the IT department to support the company's needs. Being an Information Technology Manager ensures proper information system operations and plans necessary upgrades. Oversees the internal IT support function. Additionally, Information Technology Manager conducts research and recommends the selection of IT equipment, applications, and supplies. Requires a bachelor's degree. Typically reports to a director. The Information Technology Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Information Technology Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Information Technology Manager jobs
- JAMES RIVER MANAGEMENT CO INC
-
Richmond, VA
FULL_TIME
-
Come grow with James River Insurance!
James River Insurance is an excess and surplus lines segment of James River Group Holdings, Ltd. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.
At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of our recent national recognition as a 2022 and 2021 Top Workplaces USA awards.
James River Group Holdings, Ltd. is a Bermuda-based insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in three specialty property-casualty insurance and reinsurance segments: Excess and Surplus Lines, Specialty Admitted Insurance and Casualty Reinsurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.
Job Summary
The Manager, IT Infrastructure manages the Infrastructure function by planning, prioritizing, and scheduling activities to ensure maximum issue resolution in minimum time, within quality standards, and ensures that the team meets project and department milestones and goals, while adhering to approved budgets.
Duties and Responsibilities
- Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service
- Execute on all aspects of IT infrastructure including the operation, maintenance and repair of all mission critical equipment and systems and support of a 24x7 data center operation to achieve maximum uptime and complete compliance with all customer SLAs
- Oversee and participate in complex infrastructure implementation, system upgrades and operational troubleshooting
- Ensure that IT infrastructure, systems and services are working correctly, reliably and securely
- Serve as level-3 escalation point for operations team and assist with problem resolution and root cause analysis as needed
- Plan for life and refresh cycles, ensuring that infrastructure solutions work in line with application, network, desktop, server, storage, etc.
- Monitor Data Backups and ensure they run and complete on time
- Responsible for the implementation of cloud technology-based solutions to increase agility speed to market and efficiency
- Continuously review current environment to detect deficiencies and recommend, plan and implement solutions for improvement
- Develop effective reporting metrics to maintain inventory and system upgrades and patch management for all systems
- Lead a team of Systems Engineers ensuring intra-departmental teamwork, standards and expectations are achieved
- Ensure that project and department milestones and goals are met
- Interview, select and train new employees
- Guide and help team members with project issues
- Responsible for day-to-day tactical team decisions
- Track employee performance and provide regular and appropriate feedback
- Work with employees to collaboratively establish development plans
- Provide employee feedback through regular check-ins and writing and delivering performance reviews
- Lead team through obstacles and time constraints to overcome barriers and successfully deliver results
- Collaborate with other IT functions on implementations, strategy, and standards
- Document and publish appropriate infrastructure architecture principles and standards, position papers, blueprints, best practices, patterns, and frameworks.
- Facilitate, communicate, collaborate and persuade others in defining, adopting and implementing a coherent technical architecture
- Provide routine capacity reporting on storage, networking, server and backup equipment
- Additional duties as assigned by management
Knowledge, Skills and Abilities
- Expert proficiency in all of the below:
- VMware
- Windows Server
- SAN (NetApp)
- Switch Infrastructure
- Ability to conduct research into a wide range of computing issues
- Knowledge of IT Controls and SOX Compliance
- Ability to convey technical process information in a clear and concise manner
- Analytical and problem-solving skills
- Ability to set clear expectations, effectively monitor progress, provide constructive feedback and guidance, and hold staff accountable
- Ability to manage multiple tasks and projects effectively
- Ability to assess and measure productivity and workload to ensure performance efficiency
- Proven ability to provide exceptional customer service
- Ability to build effective relationships with external partners
- Excellent written and verbal communication skills
- Strategic thinker with creative problem solving abilities
- Ability to develop an operation plan that aligns with and supports the overall business goals
- Ability to make difficult decisions regarding processes, projects, and staffing
- Ability to lead, motivate, influence, and mentor staff
Experience and Education
- High School Diploma required
- Bachelor’s Degree in related field (i.e. Information Technology) preferred, or equivalent combination of education, training and experience required
- Minimum of five years of IT Infrastructure experience (VMware, Windows Server, SAN (NetApp), switch Infrastructure) required
- Minimum of two years of people management experience (supervision, lead) required
- 1 Month Ago
- AECOM
-
State Farm, VA
FULL_TIME
- Job Description AECOM is seeking a client-facing Digital Technology Specialist based out of our Glen Allen, VA or our Arlington, VA office to support our growing Security & Communications Technology G...
- 21 Days Ago
- Franklin Fitch Inc.
-
Richmond, VA
FULL_TIME
- Job DetailsIT Business Analyst | Richmond VA | Hybrid. An industry leading client is looking to hire an experienced IT Business Analyst to join the team ASAP. You need to be comfortable working on mul...
- 21 Days Ago
- Master Center for Addiction Medicine
-
Allen, VA
FULL_TIME
- This position oversees the I.T. processes, equipment setup, and inventory management at all business locations. The I.T. Support Technician is also responsible for providing a smooth end-user experien...
- 23 Days Ago
- Commonwealth of VA Careers
-
Chesterfield, VA
FULL_TIME
- Title: Information Systems Technology Adjunct Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Non-Exempt Hiring Range: Salary and rank commensurate with experience and educati...
- 2 Days Ago
- ArmyRecruiting Virginia
-
Richmond, VA
FULL_TIME
- As a part of a local team of soldiers, you secure your future with a career in the Army Reserve, pay for college, access to low-cost healthcare with family benefits. You gain leadership skills, colleg...
- 16 Days Ago
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0 Information Technology Manager jobs found in Richmond, VA area
- Locke And Mccloud
-
University Of Richmond, VA
- Job Title: IT Manager Location: Richmond, Virginia Salary: $90,000 - $120,000 + Benefits Are you ready to lead and safeg...
- 4/26/2024 12:00:00 AM
- Westrock Company
-
University Of Richmond, VA
- Who We Are: WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions tha...
- 4/26/2024 12:00:00 AM
- BIP.Monticello
-
Richmond, VA
- Bip.Monticello is looking for a highly motivated and entrepreneurial Talent Acquisition superstar to join its growing te...
- 4/25/2024 12:00:00 AM
- Virginia Commonwealth University
-
Richmond, VA
- Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of R...
- 4/25/2024 12:00:00 AM
- Locke and McCloud
-
Richmond, VA
- Job Title: IT Manager Location: Richmond, Virginia Salary: $90,000 - $120,000 + Benefits Are you ready to lead and safeg...
- 4/24/2024 12:00:00 AM
- Bip.monticello
-
University Of Richmond, VA
- Bip.Monticello is looking for a highly motivated and entrepreneurial Talent Acquisition superstar to join its growing te...
- 4/22/2024 12:00:00 AM
- WestRock Company
-
Richmond, VA
- Who We Are: WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions tha...
- 4/22/2024 12:00:00 AM
- McKesson Corporation
-
Richmond, VA
- Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you i...
- 4/22/2024 12:00:00 AM
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