Information Technology Support Specialist jobs in Oakland, CA

IT Support Specialist

Location: East Bay Area, CA

Salary: $85-92k Excellent Benefits

Full-Time, Onsite

Direct Hire

Are you a tech-savvy IT Support Specialist ready to tackle diverse challenges in a dynamic construction environment? Join our leading Bay Area construction firm, known for its stellar reputation and commitment to excellence. We're seeking a versatile IT professional to keep our systems running smoothly and our team productive.

As our IT Support Specialist, you'll be the go-to person for all things tech, from managing our ticketing system to overseeing our IT assets. You'll play a crucial role in maintaining our digital infrastructure, ensuring our team stays connected and secure across multiple locations.

Key Responsibilities:

• Manage IT ticketing system, ensuring swift issue resolution and clear communication with end-users.
• Tackle diverse IT challenges across the main office, satellite locations, and job sites, from hardware hiccups to software solutions.
• Help track and manage IT equipment inventory, keeping our technology assets in check.
• Configure and maintain iPhones, iPads, computers, and laptops to keep the team productive and connected.
• Contribute to network security efforts, including anti-virus management and cybersecurity implementations.
• Assist in maintaining desktop phone systems, including RingCentral.
• Troubleshoot and maintain network infrastructure, including connections, routers, switches, and access points.
• Help manage building security, including gate and door access systems.
• Engage in various IT initiatives to drive innovation and efficiency.

What We're Looking For:

• 3 years of hands-on computer and network support experience
• A knack for providing top-notch help desk support
• Citrix knowledge preferred
• Construction industry background and/or familairty with Viewpoint Construction Software a huge plus
• Cybersecurity know-how to keep digital assets safe
• Communication skills that bridge the gap between tech and non-tech team members

Why You’ll Love This Role

• Competitive Salary and Benefits: Enjoy a competitive salary range along with excellent benefits that support your well-being and career growth.
• Innovative Work Environment: Be part of an IT department that values quality, efficiency, and continuous improvement, utilizing the latest technologies to drive success.
• Professional Growth: Develop your career in a role that offers continuous learning and advancement opportunities, supported by a company that invests in employee growth.
• Positive Team Culture: Work in a collaborative, supportive environment where your contributions are valued and recognized.

If you're ready to take on this exciting role and contribute to our tech-forward construction firm, we want to hear from you! Apply now and contact Sophia at 888-303-5627 to discuss this opportunity.

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Dynamic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.