Inside Technical Sales jobs in Brockton, MA

JLC-Tech is a family-run lighting company that is expanding, and we’d like you to join us on our extraordinary journey! JLC-Tech develops innovative LED lighting products and supplies our products to the high-end commercial architectural industry.

We are seeking a highly organized, responsive & technically-oriented Inside Sales/Quotations Representative with excellent communication skills and a strong desire to learn and grow. A proactive, positive attitude and the willingness to collaborate with customers, your team and cross-functionally across the organization will be the keys to your success.

Key Responsibilities:

• Customer Interaction: Communicate via email & phone with customers to gather necessary information and clarify specifications.
• Technical Support: Become an expert on JLC-Tech products. Provide general technical support to manufacturers’ representatives, specifiers, distributors, electricians, and other customers,
• Technical Aptitude: Compare a bill of materials to design and layout needs, including review of ceiling types & construction.
• Quote Preparation: Review requests for quote, requests for information & drawings to prepare accurate and timely quotation.
• Layouts: Review basic ceiling and lighting layouts and develop color-coded models.
• Collaboration: Work closely with sales, procurement, and production teams to ensure the feasibility and accuracy of quotes. Be a team player.
• Documentation: Accurately follow existing standard operating procedures and methodologies.

Qualifications:

• Excellent communication and interpersonal skills.
• Strong analytical skills and attention to detail.
• Problem-solving mindset with a focus on customer satisfaction.
• Ability to work collaboratively within a team.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite, specifically Excel & Outlook.

Desired Attributes:

• Associate’s degree in business, finance, or a related field.
• Previous experience in sales support, quotations or customer service roles.
• Experience reading reflected ceiling plans, lighting schedules and familiarity with ceiling construction materials is a plus.
• Lighting experience is a plus.
• Knowledge of Quick Books Manufacturing & Salesforce is a plus.

Competitive salary and benefits based on experience.

Candidates only. Please no outside recruiters.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person