Installation & Maintenance Technician Supervisor supervises the installation, maintenance, testing, troubleshooting, and repairing of switches, cables, and other telecommunications equipment in the field to ensure optimum network usage and quality. Ensures compliance to customer specifications and company requirements. Being an Installation & Maintenance Technician Supervisor schedules and coordinates installation support and service operations. May require a bachelor's degree. Additionally, Installation & Maintenance Technician Supervisor typically reports to a manager. The Installation & Maintenance Technician Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Installation & Maintenance Technician Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Description
Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service.
Customers will rely on you to act with honesty and integrity as you offer what they have been looking for peace of mind.
What you’ll do :
Earn piece rate pay and enjoy an unlimited commission plan.
Become an expert on smart home technology by training on industry-leading products.
Manage inventory and assets with a business owner mentality.
Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
Create solutions to protect and simplify customers’ lives.
Conduct routine maintenance and inventory of company products and equipment.
Explain and provide detailed system capabilities and operational instructions to various customers.
Control your own income by providing opportunities for customers to purchaseadditional products and services.
Leverage service and installation appointments into leads and revenue.
What we’re looking for :
Exceptional customer service skills.
Sales experience and / or field service experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required)
Someone who thrives in a team environment and can also be trusted to work independently.
Willingness to submit to a criminal background check.
Physical demands of the job :
Lift and carry up to 45 lbs.
Climb ladders up to 14’.
Work in attics and other limited-space areas.
Bend, kneel, crouch, and stand for long periods.
Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site
Last updated : 2024-02-23
0 Installation & Maintenance Technician Supervisor jobs found in Mesa, AZ area