Instructional Technology Specialist jobs in Johnstown, PA
Instructional Technology Specialist supports faculty members utilizing information technology in support of teaching and learning. Develops computer training materials and assists in teaching how to set up and use computer applications and related technologies. Being an Instructional Technology Specialist may troubleshoot technical problems and train junior staff members. Typically requires a bachelor's degree. Additionally, Instructional Technology Specialist typically reports to a manager. The Instructional Technology Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Instructional Technology Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Instructional Technology Specialist jobs
Technical Customer Success Specialist (Hybrid)
- Instructional Empowerment
-
Blairsville, PA
FULL_TIME
-
Instructional Empowerment (IE) is a dynamic forward-thinking educational organization committed to providing teachers and leaders with the tools and skills needed to impact generational poverty through core instruction. We work with schools all over the nation to implement evidence-based solutions that empower students, teachers, and leaders.
Instructional Empowerment offers 100% EMPLOYER PAID MEDICAL/DENTAL/VISION INSURANCE, 401(K) with company match, 15 days starting PTO given up-front and many more amazing benefits. Plus, we offer an extensive training plan to ensure you are fully prepared to bring your best foot forward!
We are seeking a Technical Customer Success Specialist who will be responsible for guiding our customers from the point of their purchase of solutions/products and service through IE’s tech product fulfillment.
You will be accountable for the successful implementation and delivery of all Instructional Empowerment’s technology solutions/products. This requires establishing and maintaining excellent relationships with customers, and all key IE stakeholders.
You will be expected to learn and understand products and solutions, participate in kickoff meetings, ensure adherence to necessary timelines, and monitor the overall flow of work from initiation to completion. You must demonstrate an eagerness to excel, have good organization and communication skills, be a team player, exercise sound judgment, possess critical thinking skills, and be customer success focused.
You will focus your time on proactively nurturing the customer relationship, ensuring the accuracy of technology product configuration and customer satisfaction. This is a role that provides direct Customer Support and is based in our Blairsville, PA office.
We need an experienced Technical Customer Support Specialist with:- Two years of relevant work experience providing excellent Customer Service; bachelor's degree preferred.
- Proven success collaborating with internal and external customers.
- Demonstrated success in displaying accuracy and attention to detail.
- Demonstrated success in creating, following, and sharing efficient processes.
- Strong communication skills, verbal and written (including phone, email, virtual conferencing, and active listening).
- Ability to multitask, prioritize, and manage time effectively.
- Demonstrated success working in both self-directed and team-directed environments.
- Experience adapting well to change.
- Experience both providing and receiving performance feedback.
- Computer literacy and proficiency, specifically with Microsoft Suite.
- Must be able to exercise sound judgment.
- Proactive work ethic with the ability to recognize and raise risks.
Who can perform these key responsibilities:- Serve as the liaison between the customers and other departments within IE.
- Consult with customers after purchases to implement products/solutions according to timeline.
- Have a customer success mindset when working with customers.
- Work with other departments to resolve customer issues and opportunities.
- Nurture relationships with customers and provide the tools they need to be successful.
- Learn and maintain organization product knowledge.
- Resolve product/solution issues with customers.
- Provide guidance and best practices to help customers help themselves.
- Assist with administrative work to meet the needs of the business and customer.
- Maintain customer account information and databases.
- Escalate technical issues when needed and manage technical support queue.
- Proactively identify process gaps and contribute solutions for closing those gaps.
Where & when you’ll work:
This is a full-time hourly position. We employ a hybrid model for this position where you can telecommute some days while on other days work will be performed in the Blairsville, PA office. Business hours are Monday through Friday from 8:00a – 5:00p EST time. There may be times when early morning/evening/weekend work is necessary to meet the needs of the internal and external customer.
Benefits Package:- 100% paid medical/dental/vision/LTD/STD/Life (Employee & Dependents)
- 15 Days PTO given upfront in your first year
- 8 Paid Holidays 2 Floating Holidays
- 401K plan - 4% company match
- Exceptional Onboarding Process
- And many more benefits
Want to learn more about Instructional Empowerment?- Visit our website at: www.instructionalempowerment.com
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EEO Statement
Instructional Empowerment provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, age, sex, gender identity or expression, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
- 22 Days Ago
Instructional Aide
- The Learning Lamp
-
Davidsville, PA
FULL_TIME
- You have a purpose and so should your job. Our children are the future of our community, and their care and education will directly impact their growth, development, and success. We believe success in...
- 1 Month Ago
Instructional Aides
- The Learning Lamp
-
Portage, PA
FULL_TIME
- Instructional Aide You have a purpose and so should your job. Our children are the future of our community, and their care and education will directly impact their growth, development, and success. We...
- 1 Month Ago
Legal Assistant
- CompuGroup Technology
-
Latrobe, PA
CONTRACTOR
- Provide general office support for litigation attorneys, (maintain and organize files, photocopy, maintain calendars, prepare expense reports, submit invoices for payment, schedule travel, coordinate ...
- 3 Days Ago
Instructional Title 1 Aide
- The Learning Lamp
-
Ferndale, PA
PART_TIME
- Instructional Title 1 Aide You have a purpose and so should your job. Our children are the future of our community, and their care and education will directly impact their growth, development, and suc...
- 1 Month Ago
Retail Sales Technology Associate
- Staples Retail
-
Cumberland, MD
PART_TIME
- As a Tech Sales Associate, you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You’ll provide exceptional customer service and hav...
- 20 Days Ago
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0 Instructional Technology Specialist jobs found in Johnstown, PA area
TECHNICAL MANAGER - I
- Johnstone Supply
-
Greensburg, PA
- Job Description Job Description The Technical Manager position has crucial responsibility for supporting the growth of a...
- 4/26/2024 12:00:00 AM
Financial Solutions Specialist II
- First Commonwealth Bank
-
Greensburg, PA
- First Commonwealth Bank Financial Solutions Specialist II Greensburg , Pennsylvania Apply Now As a First Commonwealth Fi...
- 4/24/2024 12:00:00 AM
Merchandiser Specialist
- Premium Retail Services
-
Indiana, PA
- As a Premium Merchandiser Specialist, you'll represent hundreds of brands across several retail locations. You will work...
- 4/24/2024 12:00:00 AM
Ultrasound Technologist
- Iu Health
-
Indiana, PA
- OverviewWe are looking for team members who are passionate about challenging and significant work for the good of every ...
- 4/24/2024 12:00:00 AM
Fabrication Lab Operations Manager
- Ball State University
-
Indiana, PA
- Please see Special Instructions for more details. For nominations and questions regarding this opportunity, please conta...
- 4/24/2024 12:00:00 AM
25B Information Technology Specialist
- Army National Guard
-
Mount Pleasant, PA
- If you’ve ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand...
- 4/23/2024 12:00:00 AM
Reliability Engineer - Advanced Therapies Manufacturing
- Eli Lilly And Company
-
Indiana, PA
- Reliability Engineer - Advanced Therapies Manufacturing page is loaded Reliability Engineer - Advanced Therapies Manufac...
- 4/23/2024 12:00:00 AM
CNB Bank, Universal Associate, Full-Time
- CNB Bank
-
Northern Cambria, PA
- Job Type Full-time Description Universal Associates are hardworking, self-motivated individuals with positive attitudes ...
- 4/22/2024 12:00:00 AM
About Johnstown, Pennsylvania
Johnstown is a city in Cambria County, Pennsylvania, United States, 43 miles (69 km) west-southwest of Altoona and 67 miles (108 km) east of Pittsburgh. The population was 20,978 at the 2010 census and estimated to be 20,402 in 2013. It is the principal city of the Johnstown, Pennsylvania, Metropolitan Statistical Area, which includes Cambria County.
Johnstown is located in southwestern Cambria County at 40°19′31″N 78°55′15″W / 40.32528°N 78.92083°W / 40.32528; -78.92083 (40.325174, -78.920954).
According to the United States Census Bureau, the city has a total area of 6.1 square miles (15....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Instructional Technology Specialist jobs
$51,726 to $69,972
Johnstown, Pennsylvania area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does an Instructional Technology Specialist do?
Instructional Technology Specialist in Kingsport, TN
The candidate selected for this position will provide consultation and support services to the faculty in instructional design, instructional strategies, instruction assessment, instructional technology, and distributed learning for instructional development projects.
December 20, 2019
Instructional Technology Specialist in Queens Village, NY
For example, when a school district introduces new learning standards, instructional coordinators explain the new standards to teachers and demonstrate effective teaching methods to achieve them.
January 20, 2020
Instructional Technology Specialist in Hopkinsville, KY
Provided training to the teachers to utilize the technology for meeting the requirements of the students.
January 17, 2020