General Description:

The Financial Aid Campus Manager/Lead is responsible for planning, organizing, supervising and delivering a high level of service to schools, colleges and universities ensuring federal aid is processed in accordance with the school, state and federal guidelines provided. FA Campus Managers serve as the main point of contact for the client school and are expected to maintain a clear and consistent open channel of communication with both internal and external clients.

Primary Duties and Responsibilities:

• Perform daily tasks associated with reviewing, processing, and reconciling Title IV financial aid.
• Responsible for ensuring accurate Policies and Procedures exist.
• File, transmit, and prepare annual Fiscal Operations Report and Application to Participate (FISAP) (within scope of contract).
• Work with comptroller/Business Office to ensure accurate and timely exchange of information between operating systems.
• Oversee reconciliation process.
• Process all steps of document review, originating, disbursing, notifying disbursements for federal funding.
• Ensure Satisfactory Academic Progress (SAP) is being tracked and applied accurately at client school.
• Complete and/or review NSLDS Enrollment Reporting for client schools.
• Certify State Grant Rosters.
• Monitor processors to ensure timely and accurate results.
• Work closely with clients to identify and address areas of improvement.
• Research complex regulatory issues and provide responses.
• Ensure appropriate documents are being requested based on regulatory guidelines and ISIR reviews.
• Process financial aid paperwork (within scope of contract).
• Send communications regarding document statuses to client schools and students (within scope of contract).
• Communicate with clients and co-workers in written and verbal format.
• Maintain compliance in all areas of responsibility.
• Other Duties as assigned.

Qualifications and Education Requirements

• Bachelor’s degree or equivalent experience in a higher education setting required
• Knowledge of COD & NSLDS functionalities
• 3 years financial aid experience
• High level of analytical skills
• Demonstrate strong written and verbal communication skills

Preferred Skills

• Experience in a variety of financial aid management systems
• Experience processing federal funds in a variety of academic year structures
• Highly organized with ability to multi-task, prioritize, and manage time effectively