IRA Accounts Supervisor jobs in Davenport, IA

Job Purpose
Responsible for posting customer payments, resolving late payments, and administrative support for Barron Equipment's Davenport and Des Moines offices.

Primary Job Responsibilities

• Collections & Payments:
• Run cash collections reports and contact customers regarding payment status on invoices.
• Post customer payments and manage the opening and closing of cash drawers weekly and monthly.
• Invoicing & Customer Communication:
• Generate and send daily invoices for both Davenport and Des Moines offices.
• Send monthly customer statements and manage exemption certificates.
• Set up and maintain new customer accounts and process customer returns.
• Administrative Support:
• Answer incoming calls and direct them to the appropriate employees.
• Manage Electronic Data Interchange (EDI) systems and ensure accurate customer records.
• Customer Service:
• Provide friendly, respectful, and professional customer service.
• Demonstrate attention to detail and problem-solving skills to address customer concerns effectively.
• Workplace Responsibilities:
• Maintain a safe, clean, and organized workstation.
• Follow Barron Equipment’s policies, safety protocols, and business casual dress code.
• Attend department meetings and perform other duties as assigned by management.

Key Skills and Competencies

• Strong multi-tasking abilities.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy.
• Ability to work independently and collaboratively.
• Positive and professional attitude toward customers and colleagues.

Barron Equipment is an equal opportunity employer and values diversity in the workplace.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person