IT Delivery Manager jobs in the United States

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Manager - IT Infrastructure Delivery
  • IT Infrastructure Delivery - the Association Careers
  • Durham, NC FULL_TIME
  • About the Role:

    You will oversee MSP’s Service Desk, Field Support Engineers and make sure IT Infrastructure and End-user Support services are running smoothly. You will report to the Senior Manager - IT Infrastructure and work either from our offices in Durham, NC or remotely.

    You Will:

    You will manage a team of around 20 consultants, ensuring the service provided meets our standards.

    Your responsibilities around Service Delivery Management include:

    • To monitor and coordinate with MSP’s IT service desk teams to ensure support services are delivered.
    • Oversee MSP’s Global Field Support Engineers from Association’s perspective and ensure the support services are up to standard.
    • Conduct weekly reviews with MSP’s Delivery leads and team members.
    • Collaborate with relevant teams to address and resolve service delivery issues promptly.
    • Deliver reliable IT Infrastructure and End-user support services.

    Your responsibilities around Service Improvement Management include:

    • Monitor and report on the performance of services.
    • Work with the business and other IT teams to manage service improvement activities.

    You will work as part of a planned on-call schedule and may also be required to work outside of regular business hours on occasion.

    You Have:

    At least a recognized Diploma or Degree in Information Technology.

    Experience managing a team.

    5 years of experience in IT Service Delivery.

    Experience working in a Multinational organization.

    Experience working with Managed Service Providers

    How We Support You:

    We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

    We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program. We provide resources that support your mental health, and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

    We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

    About Us:

    At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

    Learn more about The Association on LinkedIn and our Career Site.

    #LI-Remote #GreatPlacetoWork

    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

    The Salary Range for this role is:  $90k to $110k

    Please note, this is a standard range and exact compensation may vary based on skills, experience and location. If you’d like to understand more on the salary range, please contact the recruiter listed on this posting.

    This role will ideally be filled within the next 3-6 months, but if you're interested, we encourage you to apply as soon as possible, as we may amend or withdraw our jobs at any time, and reserve the right to do so.

    While this role can work remotely in the US, please note that we are unable to employ individuals in the state of California.

    Additional Information
  • 1 Day Ago

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Senior IT Project Manager, ERP and Business Solutions​
  • Kindeva Drug Delivery
  • Woodbury, MN FULL_TIME
  • Kindeva is a leading global contract developer and manufacturer (CDMO) with delivery platform expertise in Autoinjector, Inhalation, Transdermal/Intradermal Patch Technologies. We partner with our cus...
  • 22 Days Ago

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Senior IT Project Manager, ERP and Business Solutions
  • Kindeva Drug Delivery
  • Woodbury, MN TEMPORARY
  • Kindeva Drug DeliveryKindeva is a leading global contract developer and manufacturer (CDMO) with delivery platform expertise in Autoinjector, Inhalation, Transdermal/Intradermal Patch Technologies. We...
  • 22 Days Ago

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IT Regional Manager
  • 10000400 - Senior Service Manager
  • Boston, MA FULL_TIME
  • ABOUT ASTRAZENECAAstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines and therapies for som...
  • 2 Months Ago

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Director, Enterprise Technology Services - Site IT
  • 10000400 - Senior Service Manager
  • Boston, MA FULL_TIME
  • ABOUT ASTRAZENECAAstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines and therapies for som...
  • 1 Day Ago

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IT Business Analyst
  • State Administrative Manager 15 - Litigation and...
  • Lansing, MI FULL_TIME
  • Salary $32.48 - $46.69 Hourly Location Lansing, MI Job Type Permanent Full Time Remote Employment Flexible/Hybrid Job Number 0801-24-21-212AM Department Technology, Management and Budget Opening Date ...
  • 1 Day Ago

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Public Assistance Disaster Recovery – Program Delivery Manager (PDMG) – Project Manager
  • AECOM
  • Arlington, VA
  • **Company Description** **How will you make your mark?** At AECOM, our work in providing access to clean water enables c...
  • 12/7/2024 12:00:00 AM

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Public Assistance Disaster Recovery – Program Delivery Manager (PDMG) – Construction Manager
  • AECOM
  • Germantown, MD
  • **Company Description** **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving...
  • 12/7/2024 12:00:00 AM

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Release Manager
  • LaunchTech
  • Arlington, VA
  • NOTE: Must be a US Citizen to be considered for this position. Overview: We are actively seeking a Software Release Mana...
  • 12/6/2024 12:00:00 AM

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Bond Release Manager
  • DFM Development Services LLC
  • Reston, VA
  • Title: Project Manager, Bond Release Type: Full time, exempt (salary)-Remote Flexibility Offered Location: Falls Church,...
  • 12/6/2024 12:00:00 AM

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Devops
  • TechWish
  • Sterling, VA
  • The Overall responsibility of the role is to provide technology leadership to the Account management and delivery team t...
  • 12/6/2024 12:00:00 AM

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Senior Manager, Product Management - Delivery Pipelines
  • Capital One Financial Corporation
  • Mc Lean, VA
  • You will advocate for the needs of the customer while building our platform roadmap. You will ensure that the capabiliti...
  • 12/5/2024 12:00:00 AM

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Federal Deployment Manager
  • Palo Alto Networks
  • Washington, DC
  • Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choic...
  • 12/4/2024 12:00:00 AM

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Cybersecurity Service Delivery Manager (SDM) / Service Success Manager (SSM)
  • HCLTech
  • Fairfax, VA
  • Role: Cybersecurity Service Delivery Manager (SDM) / Service Success Manager (SSM) Location: - Fairfax, VA - ONSITE Full...
  • 12/3/2024 12:00:00 AM

Income Estimation for IT Delivery Manager jobs
$132,691 to $184,143

Career Path for IT Delivery Manager