IT Help Desk Technician jobs in Broken Arrow, OK

Recently Added IT Help Desk Technician jobs

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IT Help Desk Supervisor
  • Williams Companies
  • Tulsa, OK FULL_TIME
  • Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.
    Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours!

    The IT Supervisor is responsible for supervising the review, design, development, implementation and support of technology solutions, while providing a visible leadership presence. This role will lead a diverse team of skilled professionals to develop IT solutions. The ability to communicate clearly and effectively with multiple teams inside and out of IT is key to success. We appreciate a new perspective on solutions for our ever-evolving IT needs.

    Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.

    Responsibilities/Expectations:
    • Builds an innovative, first-class Help Center by tracking results through metrics and developing engaged employees
    • Maintains a Help Center schedule that aligns with business hours, priorities, and call volume
    • Engages with business partners to establish the feasibility of IT solutions for newly identified business needs
    • Supervises application software development services or technical support
    • Ensures that system improvements are implemented in a timely and accurate manner; resolves or facilitates resolution of issues
    • Reviews, designs, develops, implements and supports technology solutions
    • Provides input to policy level direction regarding standards and budget constraints; assists with budgeting, forecasting and conducts routine operating cost analysis
    • Develops and communicates project estimates, plans, and status
    • Engages with business partners to establish the feasibility of IT solutions for newly identified business needs
    • Coordinates workforce planning and career development for employees
    • Other duties as assigned
    Education/Years of Experience:
    • Required: High School Diploma and a minimum of five (5) years’ of related experience
    • Preferred: Bachelor's degree in a related field and a minimum of five (5) years’ of related experience
    Other Requirements:
    • Preferred: Experience with Service Now
    • Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
    • Proficiency in Microsoft Office Applications and PC skills

    Shift/Work Hours/Travel Requirements:
    • Must be willing to work after hours
    • May require travel up to 10%
    About Tulsa:
    Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S.

    Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on
    CNN Travel's best destinations to visit in 2022!

    Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out
    visittulsa.com
    to learn more!
    Why Choose Williams?
    We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!
    • Competitive compensation
    • Annual incentive program
    • Hybrid work model - one to two work from home days each week for most office-based roles
    • Flexible work schedule for most field-based roles
    • 401(k) with company matching contribution and a fixed annual company contribution
    • Comprehensive medical, dental, and vision benefits
    • Generous company-paid life insurance and disability benefits
    • A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
    • Healthcare and Dependent Care Flexible Spending Accounts
    • Paid time off, including floating and company holidays
    • Wellness Program with annual rewards
    • Employee stock purchase plan
    • Robust employee learning and development
    • High internal mobility (we promote from within)
    • Parental leave (we provide up to 6 weeks for each parent)
    • Fertility coverage and adoption benefits
    • Domestic partner benefits
    • Educational reimbursement
    • Non-profit donation matching contributions and time off to volunteer
    • Employee resource groups
    • Employee assistance programs
    • Technology to make our work more productive and collaborative
    • Regular employee engagement surveys and feedback processes
    Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.
    Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.
    For more information, please visit
    https://www.williams.com/careers/total-rewards/
    .
    Education Requirements:
    Skill Requirements:
    Competency Requirements:
    Communicates effectively (3 - Meets Expectations), Courage (3 - Meets Expectations), Customer focus (3 - Meets Expectations), Decision quality (3 - Meets Expectations), Drives results (3 - Meets Expectations), Ensures accountability (3 - Meets Expectations), Instills trust (3 - Meets Expectations), Manages complexity (3 - Meets Expectations), Nimble learning (3 - Meets Expectations), Persuades (3 - Meets Expectations), Plans and aligns (3 - Meets Expectations), Self-development (3 - Meets Expectations)
  • 1 Month Ago
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Help Desk Technician
  • Career Employment Service
  • Bartlesville, OK FULL_TIME,CONTRACTOR
  • Hours for this position will be 6pm-6am Wednesday through Saturday. Provide direct technical support for issues involving hardware, software and networking for users throughout the company while provi...
  • 29 Days Ago
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A
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Tulsa)
  • Axiom Technologies
  • Tulsa, OK FULL_TIME
  • Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com. We are loo...
  • 14 Days Ago
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Technical Help Desk II
  • Integrated Resources, Inc
  • Tulsa, OK FULL_TIME
  • Summary:The main function of the Technical Help Desk is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or res...
  • 17 Days Ago
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Help Desk Agent
  • Cherokee-Federal
  • Tulsa, OK FULL_TIME
  • Helpdesk Agent **This position is temporary** The Help Desk Agent is an integral component of a team providing friendly, expert, professional support for a Centralized Service Desk supporting 100,000 ...
  • 14 Days Ago
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Technical Help Desk II
  • TalentBurst, Inc.
  • Tulsa, OK CONTRACTOR
  • Job Title: Technical Help Desk II Location: Tulsa OK Duration:6 Months W2 Acceptable: Summary: The main function of the Technical Help Desk is to provide technical assistance to computer system users....
  • 1 Month Ago
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0 IT Help Desk Technician jobs found in Broken Arrow, OK area

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Support Technician
  • Dave & Buster's, Inc.
  • Tulsa, OK
  • Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serv...
  • 4/26/2024 12:00:00 AM
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IT Support Technician- Tulsa, OK
  • Tenstreet
  • Tulsa, OK
  • Tenstreet is a growing, fast-paced, Software as a Service (SaaS) business providing solutions for the transportation ind...
  • 4/26/2024 12:00:00 AM
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Senior System Analyst
  • Strategic Employment Partners (SEP)
  • Tulsa, OK
  • My client is headquartered in Tulsa, OK. They are currently looking to add a Senior Systems Analyst to their team. The i...
  • 4/24/2024 12:00:00 AM
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I
Information Technology - Desktop & Cloud Services Tech Support
  • INTEGRILOGIC CORPORATION
  • Tulsa, OK
  • Job Description Job Description InTegriLogic Corp. is a fast growing IT Services company based in Tucson, AZ providing I...
  • 4/24/2024 12:00:00 AM
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LEAD IT SYSTEMS ANALYST
  • Lumen
  • Tulsa, OK
  • Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely,...
  • 4/24/2024 12:00:00 AM
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Senior System Analyst
  • Strategic Employment Partners (sep)
  • Tulsa, OK
  • My client is headquartered in Tulsa, OK. They are currently looking to add a Senior Systems Analyst to their team. The i...
  • 4/23/2024 12:00:00 AM
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Sr Systems Analyst Finance 95k
  • Strategic Employment
  • Tulsa, OK
  • My client is headquartered in Tulsa, OK. They are currently looking to add a Sr. Systems Analyst to their team. This per...
  • 4/23/2024 12:00:00 AM
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S
Sr. Systems Analyst - (SQL) Finance - $95k!!
  • Strategic Employment
  • Tulsa, OK
  • Job Description Job Description My client is headquartered in Tulsa, OK. They are currently looking to add a Senior Syst...
  • 4/22/2024 12:00:00 AM
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About Broken Arrow, Oklahoma

Broken Arrow is a city located in the northeastern part of the U.S. state of Oklahoma, primarily in Tulsa County but also with a section of the city in western Wagoner County. It is the largest suburb of Tulsa. According to the 2010 census, Broken Arrow has a population of 98,850 residents and is the fourth-largest city in the state. However, a July 2017, estimate reports that the population of the city is just under 112,000, making it the 280th-largest city in the United States. The city is part of the Tulsa Metropolitan Area, which has a population of 961,561 residents. The Missouri–Kansas–T...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Help Desk Technician jobs
$42,856 to $52,761
Broken Arrow, Oklahoma area prices
were up 1.2% from a year ago
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What does an IT Help Desk Technician do?

IT Help Desk Technician in Clearwater, FL
Assist with network configurations, software support, server upgrades, data migrations, email needs, departmental moves and general network administration duties.
April 22, 2023
IT Help Desk Technician in Manchester, MO
Manage user accounts and email including password resets, adding/removing users, unlocking accounts, changing permissions.
March 23, 2023
IT Help Desk Technician in Moundridge, KS
Respond to, troubleshoot and resolve user problems and requests with computer equipment, peripherals, communication devices, connectivity and business software.
March 14, 2023