IT Internal Auditor jobs in Springfield, OH

Job Overview

We are in search of a dedicated and skilled IT Help Desk Technician to become an integral part of our global team. This role offers a unique opportunity for individuals who are committed to delivering outstanding IT support and adept at resolving technical challenges. As the primary contact for internal users, you will play a crucial role in ensuring the smooth operation of our IT systems and services. If you are a proactive problem-solver who enjoys working in a fast-paced, technology-driven environment, we encourage you to consider this exciting position.

Key Responsibilities

As an IT Help Desk Technician, your primary duties will include:

• Promptly troubleshooting and resolving both software and hardware issues.
• Identifying, managing, escalating, and rectifying technical problems as needed.
• Translating client requirements into effective technological solutions.
• Installing and configuring software, utilities, and IT tools on workstations and networks.
• Monitoring systems to proactively identify potential issues and implementing corrective measures.
• Utilizing remote management tools to efficiently support users.
• Managing and maintaining user accounts through Active Directory.
• Collaborating with the Wireless Mobility team on data analysis, reporting, and end-user support.
• Ensuring confidentiality regarding sensitive information accessed through the network.
• Adhering to best practices and methodologies in IT to enhance service delivery.
• Clearly communicating technical information to users at all levels within the organization.
• Fulfilling additional responsibilities as assigned.
  
  

Required Skills

• Proficiency in Windows 7⁄10 and Microsoft Office 365, alongside a basic understanding of networking concepts.
• Experience in IT knowledge sharing and training.
• Familiarity with remote management tools and Active Directory is preferred.
• Bonus: Ability to communicate in Spanish or Portuguese.
  
  

Qualifications

• Education: An Associate degree in a technical field or equivalent experience.
• Other Requirements:
• A valid driver's license and a clean driving record.
• Willingness to work flexible hours, including overtime when necessary.
• Ability to travel up to 10%.
  

Career Growth Opportunities

Joining our team provides an excellent platform for personal and professional development. You will have the chance to engage with a diverse network of professionals, collaborate on innovative projects, and participate in ongoing training initiatives that support your career advancement.

Company Culture And Values

As a trusted leader in material handling solutions, we pride ourselves on our commitment to diversity and inclusion. Our workplace fosters an environment where all employees can thrive, contribute their unique perspectives, and be their authentic selves. We are an Equal Opportunity Employer and warmly welcome individuals from all backgrounds.

Compensation And Benefits

• Comprehensive Benefits: Including medical, dental, and vision plans, a 401(k) with matching contributions, profit sharing, and additional insurance options.
• Generous Time Off:
• Vacation: 2 weeks annually (pro-rated for the first year), increasing with tenure.
• Sick Leave: 5 days per year (after 90 days of service).
• Holidays: 10 paid holidays annually.
  

If you are excited about the prospect of contributing to a dynamic global team and are eager to provide exceptional IT support, we encourage you to apply and join us in shaping the future of material handling.

Employment Type: Full-Time