IT Operations Analyst jobs in Columbus, OH

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Quality Assurance Analyst Manager
  • Revel IT
  • Albany, OH FULL_TIME
  • Job Details

    To Apply for this Job Click Here

    Our New Albany, Ohio client has a full time opportunity for a Quality Assurance Analyst Manager who is responsible for managing the QA team while ensuring that the proper procedures are followed for all production system changes for client Restaurants.

    Job Description:

    • This hands-on role will work in conjunction with the IT and Business departments to drive best practices within the change and QA processes.
    • Other responsibilities include improving the efficiency of the IT QA procedures and ensuring end user satisfaction by identifying system errors before being introduced into production systems.


    Accountabilities:

    • Manages and support the QA team to conduct functional, integration and regression testing.
    • Designs, modifies, and writes test scripts, and test plans that follow established software development lifecycles as well as architectural and business requirements testing standards.
    • Tests software applications to ensure that they adhere to business requirements.
    • Analyzes quality issues and recommends methods for improvement.
    • Establishes the performance baseline and executes tests to validate system performance under different load characteristics.
    • Develops, tracks, and reports operational metrics for the measurement of the quality assurance function and process improvement.
    • Manages the identification and documentation of defects and failures.
    • Manages the communication of issues to the development team, testers and end users.
    • Manages the design and implementation of professional QA services for use by IT, including tool assessment and acquisition, testing methodologies and value-added assessment.
    • Coordinates the writing of quality assurance documentation and training materials and the execution of an assortment of tests.
    • All other duties as assigned.


    Knowledge:

    • Solid technical knowledge of computer systems and the interaction of people/process/technology
    • Strong working knowledge of organizational, time management and prioritization skills
    • Ability to identify defects found during script writing/testing
    • Ability to log defects with clear and concise explanations including all pertinent information to reproduce the defect.
    • Ability to interpret business requirement documents to write test scripts.
    • Must be able to assume the persona of the end-user and critically question gaps in requirements and articulate unintended side- effects of the requirements as relevant.
    • High competency with writing test plans and test scripts.
    • Ability to manually execute test scenarios for verification purposes, positive and negative testing.
    • 5 years of experience in managing and leading teams.
    • Effective organizational and time management skills.
    • Logical thinker with the ability to understand complex applications.
    • Excellent written and verbal communication skills.
    • Experience with financial, supply chain, human resources, and retail applications (preferred).


    Education/Experience:

    • Bachelor's degree and/or combination of equivalent education and experience in Information Technology or related fields
    • 3 years of experience in managing and leading a team
    • 3 years of retail point of sale systems experience (NCR Aloha preferred)
    • 2 years' experience with ERP systems testing highly desirable (D365 preferred)
    • 2 years hands on experience testing in an environment with databases highly desirable (SQL server preferred).


    Qualification Requirements:

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
    • The requirements listed are representative of the knowledge, skill, and/or ability required.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    To Apply for this Job Click Here
  • 1 Day Ago

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IT Analyst
  • Expedient
  • Center, OH FULL_TIME
  • We are hiring multiple Tier 1 IT Analysts in our Lewis Center/ Columbus, Ohio Operations Support Center (OSC). These full-time positions will be responsible for monitoring our systems/networks as well...
  • 14 Days Ago

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IT Analyst
  • Expedient
  • Center, OH FULL_TIME
  • We are hiring multiple Tier 1 IT Analysts in our Lewis Center/ Columbus, Ohio Operations Support Center (OSC). These full-time positions will be responsible for monitoring our systems/networks as well...
  • 14 Days Ago

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Ohio_Business Analyst_PMO+Prosci Change management_w2
  • 360 IT Professionals
  • Columbus, OH FULL_TIME
  • Company Description360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing ...
  • Just Posted

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Business Analyst_PMO+Prosci Change management_w2
  • US IT Solutions Inc
  • Columbus, OH FULL_TIME
  • Company DescriptionWe are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments fo...
  • 2 Months Ago

3
Ohio_Service Desk Analyst_Call Centre exp_w2
  • 360 IT Professionals
  • Columbus, OH FULL_TIME
  • Company Description360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing ...
  • 2 Months Ago

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0 IT Operations Analyst jobs found in Columbus, OH area

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Operations Analyst
  • American Honda Motor Co Inc
  • Marysville, OH
  • What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and its a joyful one. We are looking f...
  • 5/11/2024 12:00:00 AM

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Remote VMware Architect - Azure Cloud Urgent
  • tekHouse
  • Columbus, OH
  • 12 month plus Contract 1099 or Corp to Corp tekHouse, a leading company in IT consulting for the telecommunications indu...
  • 5/11/2024 12:00:00 AM

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Network Operations Administrator
  • Beacon Hill
  • Columbus, OH
  • We are seeking a talented Network Operations Analyst to join the team. This person will be responsible for troubleshooti...
  • 5/10/2024 12:00:00 AM

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Operations Analyst
  • Experis
  • Columbus, OH
  • Our client, in Columbus, OH is seeking an Operations Analyst to join their team. Job Title: Operations Analyst (2nd Shif...
  • 5/9/2024 12:00:00 AM

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Operations Analyst (Data Center) - 2nd Shift
  • Revel IT
  • Columbus, OH
  • Our Columbus, Ohio client has a contract-to-hire opportunity for a Operations Analyst (Data Center). This will be a 2nd ...
  • 5/9/2024 12:00:00 AM

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2024 Operations Analyst Program - Summer Analyst Opportunity
  • JPMorgan Chase
  • Columbus, OH
  • Operations is at the heart of running the firm efficiently, effectively, and delivering value for our clients. You will ...
  • 5/8/2024 12:00:00 AM

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2024 Operations Analyst Program Insights Programs-Summer Analyst Opportunity
  • JPMorgan Chase
  • Columbus, OH
  • The Operations Analyst Program (OAP) Insights Programs are designed to attract undergraduates who are interested in earl...
  • 5/8/2024 12:00:00 AM

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Expatriate Payroll Operations Manager, Vice President
  • JPMorgan Chase
  • Columbus, OH
  • Join JPMorgan Chase's Expat TeamAs the Expatriate Payroll Operations Manager, you will be responsible for managing the e...
  • 5/8/2024 12:00:00 AM

The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Operations Analyst jobs
$64,912 to $87,652
Columbus, Ohio area prices
were up 1.3% from a year ago

IT Operations Analyst in Arlington, VA
Manages all hardware assets including desktop workstations, laptop systems, VoIP devices, and multi-function printers.
November 19, 2022
Follows standardized procedures for new-hire setup/onboarding and offboarding processes.
January 15, 2023
Develops training documentation of relevant IT processes to be performed by end-users.
March 05, 2023
IT Operations Analyst in Glen Mills, PA
Prepare draft presentations for management meetings.
January 25, 2023
IT Operations Analyst in Oak Creek, WI
Document recurring issues and corresponding resolution to continue to build the IT support knowledge base in an effort to facilitate higher resolution rates for incoming tickets.
April 10, 2023
Provide administration of the ITSM software and evaluate at least quarterly where changes are required to ensure continuity between TMLC IT process and system configuration.
May 16, 2023