IT Quality Assurance Analyst assists in the evaluation, testing, and validation of IT systems, services and /or software. Assesses service levels and product performance to ensure they meet established quality standards. Being an IT Quality Assurance Analyst documents issues and tracks status in designated systems. Develops or participates in the development of solutions to resolve problems. Additionally, IT Quality Assurance Analyst requires a bachelor's degree in IT or related field. Typically reports to a manager. The IT Quality Assurance Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an IT Quality Assurance Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
SUMMARY
Responsible for quality processes oversight at Polyethylene laboratories to ensure that timely and accurate data and documentation are provided to customers. Diagnoses and resolves quality issues through data analysis and in collaboration with lab personnel and other departments.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
ADDITIONAL DUTIES
Perform the primary thinking encompassed by this job description. Comply with all Company policies and procedures. Fully supports Company goals of continuous improvement and operational excellence at strategic and tactical levels including reviewing area of responsibility for improvement opportunities to initiate projects or communicate ideas to management as well as active participation on project teams. Any additional responsibilities or tasks as assigned. Perform duties in a manner that protects personal safety as well as the safety of others. Promptly report Safety, Health or Environmental issues or incidents to management.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10
pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate as normally based in an office. Some of the work may be required in the operating units which can require usage of required PPE including safety glasses, hearing protection, etc. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel including air travel or auto travel may occasionally be required.
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