IT Quality Assurance Director is responsible for planning and directing the policies, programs, and initiatives used to monitor and measure the overall quality of IT services, systems, and software. Ensures that tracking systems capture useful operational metrics for use in reducing defects, improving service, and optimizing the implementation process. Being an IT Quality Assurance Director requires a bachelor's degree. Typically reports to a top management. The IT Quality Assurance Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an IT Quality Assurance Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
IT QUALITY ASSURANCE
Scope:
Quality Assurance (QA) is the work that involves the ongoing, independent assessment of project management processes and activities. Specifically, Information Technology (IT) Quality Assurance Services consultants evaluate, test, and validate so ware and/or IT services.
IT Quality Assurance Services consultants must have experience with troubleshooting, root cause analysis, and operate proficiently in an Agile environment. QA consultants must have knowledge of the Washington Office of the Chief Informa on Officer s (OCIO) requirements and abide by the minimum qualifications.
Skills:
o QA terminology, methods, and tools
o Understanding the application and implications of changes to processes, policies, and procedures
o Operating and maintaining new technology and assisting in transitions
o Formulating routines and standards of practices
o Completing complex tasks using advanced knowledge and industry skill, including developing new processes
o Understanding QA terminology, methods, and tools
o All stages of projects or subsystems of major projects from inception through completion
o Change management frameworks
o Developing and leading projects using industry leading PM and QA software.
Qualifications:
o Consistently applying strategic expertise of field with comprehensive knowledge and understanding
o Researching, recommending, and guiding the integration of new technology
o Working knowledge of QA terminology, methods, and tools
o Utilization of current IT QA software and tools
o Developing and leading projects using industry leading PM and QA software