IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
BASIC JOB FUNCTION:
The Quality Assurance Manager will oversee the activity of the Quality Control Lab and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.
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WORK ENVIRONMENT: The physical environment requires the employee to work within a manufacturing facility with a lab environment and office setting. Frequently required to use personal protective equipment to prevent exposure to hazardous materials. Company operates under ISO practices and procedures.
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