IT Service Desk Specialist jobs in Concord, NH

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IT Security Engineer II - Risk Management & Training Specialist
  • Get It Recruit - Information Technology
  • Hanover, NH FULL_TIME
  • Description

    Are you passionate about safeguarding technology and information? Join our Information Security team as an IT Security Engineer II, where you will play a crucial role in protecting the organization's IT assets from a wide range of security threats. Your mission will be to enhance our security posture by educating our community on best practices, fostering a secure environment, and contributing to the overall integrity and resilience of our information systems.

    Key Responsibilities

    • Communication and Awareness: Lead initiatives to keep the community informed about the latest security practices and threats. Develop and deliver engaging training materials and awareness campaigns.
    • Training Programs: Design and conduct dynamic security training sessions tailored to departmental needs, addressing new threats and compliance requirements both in-person and online.
    • Risk Management and Compliance: Perform detailed risk assessments and ensure compliance with regulatory standards such as PCI, HIPAA, and FERPA. Promote a culture of continuous improvement in security practices.
    • Collaborative Engagement: Work with stakeholders across the organization to integrate best security practices. Provide advice on risk management strategies and ensure a cohesive approach to security.
    • Policy, Compliance, and Risk Management: Assist in policy updates, compliance reviews, and evaluate third-party relationships to mitigate risks. Ensure alignment with institutional security standards.
    • Training, Engagement, and Collaboration: Develop and update customized security training programs. Maintain knowledge of IT security developments and foster a proactive security posture.
    • Development, Support, and Technology Management: Evaluate network architecture and configurations for vulnerabilities. Ensure effectiveness of authentication, encryption, and intrusion detection methods.
    • Security Operations and Incident Management: Maintain security baselines, automate responses, and enhance incident detection capabilities. Participate in incident response activities and conduct security assessments.
    • Diversity and Inclusion: Promote diversity and inclusion within the IT domain, contributing to an inclusive environment through your actions and communications.

    Qualifications

    • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
    • 3-5 years of experience in IT security, with a focus on risk management.
    • Preferred certifications: CISSP, CEH, CRISC, or similar.
    • Strong communication skills, capable of engaging both technical and non-technical stakeholders.
    • Experience in developing and leading security training programs.
    • Familiarity with security protocols, risk management strategies, and compliance frameworks such as NIST, ISO, and COBIT.

    Preferred Qualifications

    • Advanced certifications such as CISSP, CEH, CRISC, or similar.
    • Experience with security technologies or platforms like SIEM, SOAR, IDS/IPS, firewalls, and cloud security management tools.
    • Proven ability to manage large-scale security projects and stay current with technology trends.
    • Commitment to diversity and inclusion within a professional setting.

    How To Apply

    If you are excited about contributing to a secure and informed environment, we encourage you to apply today! For more details and to submit your application, please visit Quick Link.

    Equal Opportunity Employer

    We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

    Background Check

    Employment is contingent upon successful completion of a pre-employment background check. A criminal conviction will not automatically disqualify an applicant.

    Special Instructions to Applicants

    We maintain a Tobacco-Free Policy. Smoking and the use of tobacco products are prohibited on all facilities and grounds.

    Employment Type: Full-Time
  • 5 Days Ago

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IT Security Engineer II - Risk Management & Compliance Specialist
  • Get It Recruit - Information Technology
  • Hanover, NH FULL_TIME
  • DescriptionAre you passionate about safeguarding technology and information? Join our Information Security team as a proactive IT Security Engineer II, where you will play a crucial role in protecting...
  • 12 Days Ago

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Senior IT Training Specialist
  • Dartmouth Health
  • Lebanon, NH FULL_TIME
  • OverviewEHR Instructional Designer Analyst. Collaborates with the training manager, system analysts, and subject matter experts to develop, provide, and maintain Epic curriculum materials. This includ...
  • 24 Days Ago

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IT Technical Specialist, SAP
  • Amcor
  • Concord, NH FULL_TIME
  • We are global, we are impacting the lives of millions every day, we are making a difference! At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to m...
  • 27 Days Ago

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IT Support Specialist
  • Simon Pearce
  • Windsor, VT OTHER
  • Job Details Job Location: Headquarters - Windsor, VT Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Job Category: Information Technology DescriptionPosition Summary:...
  • 1 Month Ago

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Senior Business Systems Analyst - INFOR ERP Specialist
  • Get It Recruit - Transportation
  • Concord, NH FULL_TIME
  • DescriptionIn this role, you will be an integral part of our team, working to support and enhance government supply chain and workforce management systems. Your expertise with INFOR ERP solutions will...
  • 5 Days Ago

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0 IT Service Desk Specialist jobs found in Concord, NH area

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Sr Lead Support Desk Associate
  • Lumen
  • Concord, NH
  • **About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - ...
  • 9/25/2024 12:00:00 AM

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Admin Imaging Spec. - Women's Life Imaging
  • Partners Healthcare System
  • Dover, NH
  • WOMEN'S LIFE IMAGING 8:30AM-5:00PM Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to su...
  • 9/25/2024 12:00:00 AM

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Flat Rate Technician - Concord NH
  • VIP Auto
  • Concord, NH
  • TITLE: Flat Rate Technician REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly GENERAL SUMMARY...
  • 9/25/2024 12:00:00 AM

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Microsoft System Administrator
  • Alexander Technology Group
  • Portsmouth, NH
  • Alexander Technology Group is working with a local client that is looking to hire an Office 365 Administrator to manage ...
  • 9/24/2024 12:00:00 AM

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Service Desk Agent - Night Shift
  • Cayuse Holdings
  • Concord, NH
  • **Overview** **About** Cayuse Civil Services, LLC (Cayuse) provides a range of innovative solutions tailored to meet the...
  • 9/24/2024 12:00:00 AM

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Admin Imaging Spec. - Women's Life Imaging
  • Wentworth-Douglass Hospital(WDH)
  • Dover, NH
  • WOMEN'S LIFE IMAGING 8:30AM-5:00PM Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to su...
  • 9/24/2024 12:00:00 AM

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Service Desk Administrator (Journeyman)
  • GovCIO
  • Concord, NH
  • **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on g...
  • 9/23/2024 12:00:00 AM

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Desktop Support Specialist
  • Planet Technology
  • Greenland, NH
  • Technical Support Specialist Open to Entry-Level, Must have great comm and a passion for IT, 100% onsite- must be local ...
  • 9/23/2024 12:00:00 AM

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Service Desk Specialist jobs
$45,064 to $61,044
Concord, New Hampshire area prices
were up 1.4% from a year ago

IT Service Desk Specialist
Follows appropriate procedures to initiate escalation when a known resolution cannot be identified.
December 14, 2022
Respond to inquiries from users and help resolve both software and hardware problems.
January 26, 2023
Support the IT infrastructure which includes laptops, desktops, servers, network, printers and other IT related devices.
January 26, 2023
Train computer users, document application procedures, and respond to email/phone messages for employees and agents seeking assistance.
February 13, 2023
Document, track, route and monitor issues/requests to ensure timely resolution.
February 21, 2023
Assist the IT department when major disasters or major infrastructure changes occur, often by functioning as a Communication Command Center.
March 03, 2023