IT Service Management Analyst jobs in Paramus, NJ

Company Description

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

IT Business System Analyst

Duration: 6 months

Location: Spring Valley NY

Job Description:

Experience/Skills:

The IT Business Analyst is responsible for meeting with internal business/network operations customers to capture requirements for various projects and subsequently work with IT developers to implement these requirements.

The IT BA for Specials/Optical Technology Projects is focused on projects related to Specials and Optical circuit troubleshooting and fault detection.

Job responsibilities:

• Coordinating meetings with business stakeholders, users and developers to determine detailed requirements and document these requirements in the form of a Systems Requirements Specification.

• Sometimes Business Requirement Documents will be provided, but other times the BRDs will themselves need to be defined by the customers with input from the IT Business Analyst.

• The IT BA is also responsible for working with IT managers, project managers and development leads to review, evaluate and design solutions; identify data source, construct data decomposition diagrams, provide data flow diagrams and document the process.

• In some instances, will use SQL to access databases to pull and analyze data to gather metrics for executives and ensure the key performance indicators for the project are viable.

• In addition, the IT BA will plan, arrange and control meetings, workshops and relations with client/user staff during system investigations and throughout subsequent development work; ensure that the systems meet the needs of the Business Unit through quality assurance and user acceptance testing; mentor less experienced Systems Analysts.

Qualifications

Qualifications:

• Bachelor’s Degree in Computer Science/Electrical Engineering

• 7 plus years of telecommunications experience or equivalent combination of education and experience.

• Knowledge of DS1/DS3 circuits and Optical networks, including MUX, DCSs and specific Fujitsu/Cisco devices is a big plus.

• Proficient in Microsoft Office products, including but not limited to Word, Excel, and Outlook. Self-starter, works well with others, excellent verbal and written communication skills.

• Ability to handle multiple tasks and responsibilities.

Additional Information

Thanks & Regards,

Ron Tamba

Technical Recruiter

Integrated Resources, Inc.

(Direct) 732-662-7208 | (W) 732-549-2030 x 253 | (F) 732-549-5549

https://www.linkedin.com/in/ron-tamba-0abb54129

“INC 5000’s FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)