IT Specialist jobs in Modesto, CA

Responsibilities:

• Primarily working from home.
• Support users remotely and on customer premise.
• Respond to Help Desk tickets in a timely manner.
• Provide technical assistance over the phone and Internet; respond in person to problems that require hands-on attention for problem resolution.
• Works proactively to ensure network and system security requirements are in place and supported with all initiatives.
• Manages the physical infrastructure at customer locations; must have a working knowledge of how to install and configure PCs and Laptops with the ability to make necessary patch panel changes.
• Document system changes and procedures.
• Executes implementation of system monitoring tools.
• Provides support to troubleshoot day-to-day system or related application issues.
• Document all work including start times, stop times, mileage, and description of work completed.
• Work with our team for escalation of complex issues.

Additional Requirements:

• Preferred 2-5 years of experience.
• Bachelors degree or equivalent experience.
• At least one certifications in Microsoft, AWS, Azure, Cisco, Fortinet, and/or other related technologies.
• A quiet home office with Broadband Internet access.
• Personal vehicle, valid driver’s license, and certificate of insurance.

Job Types: Full-time, Part-time

Pay: $18.00 - $28.00 per hour

Expected hours: 20 – 48 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Education:

• High school or equivalent (Preferred)

Experience:

• IT support: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Location:

• Turlock, CA (Required)

Work Location: Remote