IT Support Representative jobs in Buffalo, NY

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position: IT Support

Location: 6405 Inducon Dr West, Sanborn, NY 14132

Pay Range: $18.00 - $19.00 per hour

Schedule: Part-time, Monday - Friday

About Us:
BorderWorx Logistics is a leading 3PL solutions provider committed to delivering exceptional cross-border transportation, warehousing, and distribution services to businesses of all sizes. We pride ourselves on fostering a collaborative and innovative work environment where employees can thrive and grow in their careers.

Job Description:
We are currently seeking a motivated individual to join our team as an Entry Level IT Support specialist. This role is ideal for someone who is passionate about technology and eager to gain hands-on experience in the IT field. As an Entry Level IT Support, you will provide technical assistance and support to our staff, troubleshoot hardware and software issues, and assist with IT-related projects as needed.

Responsibilities:

• Troubleshoot hardware and software issues, including desktops, laptops, printers
• Install, configure, and maintain computer systems and software applications
• Assist with IT-related projects, including system upgrades and migrations
• Document and track support tickets using our ticketing system
• Ensure adherence to IT policies and procedures

Qualifications:

• High school diploma or equivalent
• Strong interest in IT and technology
• Excellent communication skills
• Excellent knowledge of computer hardware, software, and networking concepts
• Ability to work independently and as part of a team
• Prior experience in IT support or customer service is a plus, but not required

Benefits:

• Competitive pay rate with opportunities for advancement
• Flexible part-time schedule
• Positive and collaborative work environment

How to Apply:
If you are passionate about technology and eager to kickstart your career in IT support, we want to hear from you! Please submit your resume and cover letter to careers@borderworx.com.

BorderWorx Logistics, LLC is an equal opportunity employer and welcomes applicants from diverse backgrounds.

*Note: This job posting is for informational purposes only and may be subject to change or removal at any time.*