IT Technical Lead jobs in Juneau, AK

Position Title: Technical Writer
Location: Alaska - Remote

Anticipated Start Date: ASAP
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12 Months
Job Type: Full Time 40 Hours Contract, Remote

Description:
We are currently seeking a highly skilled pharmacy benefits management experienced technical writer to create process and policy documents. In this position, you will create easy-to-understand user content and process documentation. You'll collaborate with cross-functional teams, including Business area experts, Developers, and various client teams, to create and update documentation for a PBM implementation.

Duties & Responsibilities:
Work with internal teams to understand and create technical operating process documents.
Create strong content that fulfills client and company standards and audience goals
Analyze current content and make improvements as necessary
Coordinate with management personnel to ensure accuracy.
Utilize companies standardized templates when applicable
Develops, produces, and maintains a variety of complex business and user documents
Ability to determine project requirements, perform complex writing, copy editing, technical editing and documentation design activities.
Experience executing document quality assurance process to tailor documentation aligned with establish documentation standards and meet client expectations
Proficient in Microsoft Office Suite

Required Education and Other Credentials:
Certification, formal training, experience or demonstrated competency in pharmacy benefits management operating policies and procedures
Relevant experience with technical writing and previous PBM document development.

Preferred Qualifications:
Minimum 2 years of pharmacy benefits management operations documentation experience is preferred
Self-motivated and able to prioritize and manage workload and meet critical project milestones and deadlines with limited supervision
Must have excellent oral and written communication skills, including the ability to communicate with internal and external parties
Must demonstrate strong editing & formatting experience with a high degree of attention to quality, details, and correctness

Other Duties may include:
Facilitates the ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
Responsible for structuring knowledge repository of information, making sure the document libraries are properly organized and documents are stored.
Organizes documents / table of contents / flow of information, in order to meet requirements and logic convey desired content.
Performs QA on work of lower levels / editorial correction.

Benefits:
BC Forward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BC Forward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward s 6,000 consultants support more than 225 clients globally. ideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.