IT Vendor Management Analyst jobs in Columbus, OH

You seem like a curious, analytical people person. Let's take a closer look into the fast paced world of becoming an ATM Vendor Management Analyst. 

Job summary

As the Vendor Management Analyst in the Cash and Check Services team, you will be responsible for supporting the supplier services, including cash, coin and check processing.  You and your team will oversee cash distribution to more than 100 cash vaults (supplier outsourced and Chase-owned).

Job responsibilities

• Understand and partner with Cash Suppliers to meet contractual deliverables, service levels, and payment & penalties as outlined in the Cash Supplier contracts
• Document issues, formulate data, interpret root cause and implement operating practices for problem resolution
• Influence, drive, and communicate daily, weekly, monthly performance of the ATM and Branch Cash service supplier contractual expectations.
• Provide excellent customer service to our Customer and Branch Service Teams and other internal partners (Cash Services, Treasury Product, Cash Resolutions Services, Reconciliation, ATM/Branch Supplier Management), who escalate into our team.

Required qualifications, capabilities, and skills

• Bachelor's degree in Finance, Economics, Accounting or related field(s) is required
• Previous vendor management experience and leadership skills, proficiency with Microsoft Office
• Strong communication skills, along with strong presentational skills
• 3-5 years banking, vault management and/or vendor relations
• Working knowledge and understanding of contractual agreements
• Demonstrated ability to take initiatives, with strong problem solving and analytical skills
• Ability to handle multiple tasks, make well-founded decisions and meet deadlines 

Preferred qualifications, capabilities, and skills

• Strong influencing skills among peers and 3rd party vendors and customers
• Team oriented mentality within The Firm and outside
• Understanding of business applications and work flows