IT Vendor Management Analyst jobs in Glendale, AZ

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Organization Overview:

Partner and Product Enablement (PPE) is part of American Express Network and Acquirer Solutions. The team is primarily responsible for customer setups between their network and the American Express network, certifications (host authorizations, submissions, product, terminal, etc.). Our main customers are merchants, processors, network issuers, acquirers, and vendors. The mission of PPE is to ensure our business partners can successfully transact with the American Express Network according to American Express specifications, rules, and regulations.

Job responsibilities:

• Oversee and optimize our relationships with external suppliers and service providers. The ideal candidate will have a strong background in vendor management, negotiation, and contract administration. This role involves coordinating with various departments to select vendors, signing NDAs, negotiating contracts, ensuring PCI (Payment Card Industry) compliance, invoicing, and ensuring vendor performance meets company standards. 
• Develop and maintain strong relationships with vendors to ensure adherence to Amex policies.
• Negotiate contracts and agreements with vendors.
• Evaluate vendor performance and address any issues or concerns to ensure quality and efficiency.
• Collaborate with internal teams globally to identify vendor requirements.
• Monitor vendor contracts and agreements to ensure compliance with terms and conditions.
• Develop and implement vendor management strategies to streamline processes.
• Prepare and analyze reports on vendor performance, and other key metrics.
• Issue invoices, ensure payments are made on a timely manner.

Minimum Qualifications

• Bachelor’s degree in business administration, supply chain management, or related field.
• Proven experience in vendor management, procurement, or related role.
• Strong negotiation and communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to work independently and collaborate effectively with global cross-functional teams.
• Attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of relevant laws and regulations related to vendor management.

Preferred Qualifications

• Certification in procurement or vendor management (desired, but not required).
• PCI (Payment Card Industry) security standards knowledge a plus.

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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