LABOR RELATIONS SPECIALIST jobs in Kingsport, TN
Recently Added LABOR RELATIONS SPECIALIST jobs
Executive Relations Specialist
- EarthLink
-
Wise, VA
FULL_TIME
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Executive Relations SpecialistPosition Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued customers.
Responsibilities include providing customer service to EarthLink customers via phone and email. You will answer basic product, billing, technical and other customer service issues with a focus on problem resolution and customer retention. For this role, you will work closely with technical support, Product Support, and EarthLink Sales and Support management staff to ensure that issues are resolved and communicated with timeliness, professionalism, and with a focus on Earthlink’s values and goals.We strive to constantly exceed expectations both internally and externally, while providing our customers with reliable and affordable products.This is not a remote position. You must live within an hour of and be able to commute to our facility on a daily basis. All applicants must complete a background check and drug screen.Essential Duties and Responsibilities:- As an Executive Relations Specialist, you will be responsible for Customer Service activities on behalf of EarthLink. These will be inbound phone calls from consumers, and/or Executive escalations from the EarthLink management team.
- Manage numerous inbound interactions in a timely manner.
- Assist customers with customer service and issue resolution.
- Your goal is to establish rapport, deliver maximum value, overcome dissatisfaction, and manage issues from EarthLink customers with a goal of satisfactory resolution, customer retention, and relationship/reputation management while maintaining above average customer satisfaction scores.
- Troubleshoot advanced issues with customers EarthLink email, email clients and Internet service.
- Maintain thorough knowledge of EarthLink systems and products.
- Manage numerous inbound interactions in a timely manner.
- Assist potential customers with customer service and issue resolution.
- Understand customer needs and determine an appropriate course of action to meet those needs.
- Work under time constraints, and process information quickly and accurately.
- Engage with customers and build sustainable relationships by exceeding their expectations.
- Manage activities within statistical and operational guidelines and goals.
- Other duties as assigned.
Education/Experience/Qualifications:- Sense of ownership and pride in your performance and its impact on EarthLink’s success
- Critical thinking and problem-solving skills
- High School Diploma or GED
- 1 years of customer service experience (preferred)
- 1 years of contact center experience (preferred)
Skills:- Previous hospitality/customer service experience
- Strong customer service skills, including the ability to listen to the customer's needs and handle challenging interactions while maintaining a positive attitude.
- Good organizational skills
- Ability to work in a fast-paced and changing environment, process information quickly and deal professionally with customers of various experience levels and communication styles.
- Basic computer skills
- Strong strategic, conceptual, analytical thinking and decision-making skills
Supervisory Responsibilities: NoneWork Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and routinely uses standard office equipment such as computers and phones.The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. - 11 Days Ago
Executive Relations Specialist Tier I
- EarthLink
-
Wise, VA
FULL_TIME
- Executive Relations Specialist Tier I Position Summary: EarthLink is seeking an Executive Relations Specialist to join our Sales and Support team to provide customer service and support to our valued ...
- 9 Days Ago
Masonry Tradesman
- Signature Labor Services
-
Cumberland, KY
FULL_TIME
- Salary: $24 - 32 per hour Reference: JOB-1323 Masonry Tradesman needed in Baxter KY Pay: $24 - $32 HR/DOE Per Diem available for employees traveling 1 hour from job site! PAID WEEKLY! Responsibilities...
- Just Posted
Experienced Carpenters in Dumfries, VA
- Signature Labor Services
-
Duffield, VA
FULL_TIME
- Immediate need for skilled Carpenters in Dumfries, VA for a long term project PAY: $28-$30 HR/DOE $200 Sign-on Bonus after 30 Days NO PER DIEM OFFERED Responsibilities: Framing, constructing decking, ...
- 3 Days Ago
General Labor
- Luttrell Staffing Group
-
Kingsport, TN
FULL_TIME
- Are you looking for an opportunity with potential for growth? Luttrell Staffing Group is currently seeking candidates for Machine Operator. Job details for Machine Operator: Load material on machine p...
- Just Posted
General labor
- PeopleReady
-
Johnson, TN
FULL_TIME
- General LaborPeopleReady of Johnson City, TN is now hiring General Labors! As a General Labor, you will do a variety of work in different industries. Apply today and you could start as soon as tomorro...
- 2 Days Ago
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0 LABOR RELATIONS SPECIALIST jobs found in Kingsport, TN area
Economic Development Director
- City of Kingsport, TN
-
Kingsport, TN
- Salary: Depends on Qualifications Location : Kingsport, TN Job Type: Full Time Regular Job Number: 2024-3-15 Department:...
- 4/26/2024 12:00:00 AM
Travel Certified Surgical Technologist - $1,825 per week
- Hiring Now!
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Kingsport, TN
- Travel Nurses, Inc. is seeking a travel Certified Surgical Technologist for a travel job in Kingsport, Tennessee. Job De...
- 4/26/2024 12:00:00 AM
Administrative Services Assistant
- Crescens Inc.
-
Kingsport, TN
- Job Title: Administrative Services Assistant Location: Kingsport, Tennessee Duration: 2+months Type: Contract Candidate ...
- 4/24/2024 12:00:00 AM
Administrative Services Assistant. / Kingsport , TN, (Hybrid ), 2+ Months Contract
- Suncap Technology, Inc.
-
Kingsport, TN
- Job Description Hybrid Role, Local to TN candidates only Summary: under general supervision, is responsible for professi...
- 4/24/2024 12:00:00 AM
Travel Nurse RN - Med Surg - $2,190 per week
- Hiring Now!
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Kingsport, TN
- Travel Nurses, Inc. is seeking a travel nurse RN Med Surg for a travel nursing job in Kingsport, Tennessee. Job Descript...
- 4/23/2024 12:00:00 AM
Human Resources Officer (Human Resource Manager)
- Department Of Justice
-
Jonesville, VA
- SummaryCorrections professionals who foster a humane and secure environment and ensure public safety by preparing indivi...
- 4/22/2024 12:00:00 AM
Travel Nurse RN - Oncology - $2,190 per week
- Hiring Now!
-
Kingsport, TN
- Travel Nurses, Inc. is seeking a travel nurse RN Oncology for a travel nursing job in Kingsport, Tennessee. Job Descript...
- 4/22/2024 12:00:00 AM
Travel Nurse RN - Orthopedics - $2,190 per week
- Hiring Now!
-
Kingsport, TN
- Travel Nurses, Inc. is seeking a travel nurse RN Orthopedics for a travel nursing job in Kingsport, Tennessee. Job Descr...
- 4/22/2024 12:00:00 AM
About Kingsport, Tennessee
Kingsport is located in western Sullivan County at 36°32′N 82°33′W / 36.533°N 82.550°W / 36.533; -82.550 (36.5369, −82.5421), at the intersection of U.S. Routes 11W and 23. Kingsport is the northwest terminus of Interstate 26. US 11W leads east 22 miles (35 km) to Bristol and southwest 28 miles (45 km) to Rogersville, while US 23 leads north 38 miles (61 km) to Big Stone Gap, Virginia. I-26 and US 23 lead south 8 miles (13 km) to Interstate 81 and 83 miles (134 km) to Asheville, North Carolina.
The city is bordered to the west by the town of Mount Carmel, to the southeast by unincorporated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for LABOR RELATIONS SPECIALIST jobs
$55,083 to $74,525
Kingsport, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a LABOR RELATIONS SPECIALIST do?
LABOR RELATIONS SPECIALIST in Boston, MA
Assists in the coordination of the labor relations activities for the company including the administration of local labor agreements and contract interpretation.
December 05, 2022
Tracks grievances, analyzes trends, and provides reports and recommendations as necessary regarding the data.
March 23, 2023
Maintains accurate records and exercises discretion in handling confidential information.
May 03, 2023
LABOR RELATIONS SPECIALIST in Chicago, IL
Prepares and participates in meetings between labor and management to discuss and attempt to resolve issues of mutual concern on statewide and local levels.
February 03, 2023
LABOR RELATIONS SPECIALIST in New York, NY
Updates legally required postings at company locations, as required.
February 22, 2023
Develops and maintains information systems that adequately capture benchmark data and national trends throughout the transportation industry.
March 27, 2023
Provides input and guidance to managers and other staff regarding best practices to appropriate corrective action, communication approaches, documentation, and dispute resolution.
April 29, 2023