Land Support Agent jobs in Allston, MA

Commonwealth Land Trust

Safety and Support Specialist

CATEGORY: Security/Supportive Services

Location: scattered Permanent Supportive Housing sites in Boston, including Beacon Hill, South End, and Dorchester

Hours: Full-time, 40 hours per week. Work primarily during nontraditional hours- including evenings, overnights, weekends, and holidays.

Compensation: $24.04 per hour. Full benefits available for full-time staff, including paid time off, health insurance, life insurance, and retirement account.

Required Experience/Skills

• Demonstrated ability to work comfortably and effectively with people of varying racial/ethnic backgrounds, sexual orientations, language, socio-economic differences and/or a diverse approach to life on a long term basis.
• Experience or education relevant to working in a residential setting. Experience working with dual-diagnosed individuals, mental health and substance abuse issues preferred.
• Residential experience in a health, inpatient, caregiver, and or clinical setting preferred
• Must have excellent interpersonal skills with the ability to communicate effectively, both written and orally
• Ability to safely de-escalate, respond to, and prevent crisis situations with minimal supervision
• AVADE training certified or willingness/capability to obtain certification upon being hired.
• Must have some computer skills and be able to formulate incident reports and send/receive emails
• Ability to work empathetically with residents with special needs while ensuring that dignity, respect and compassion is maintained in all situations.
• Help to foster and promote a positive and harmonious atmosphere at the house by presence, action and word.
• Must be able to work evenings and weekends (40 hours for full-time)
• Ability to maintain confidentiality, comply with privacy requirements and maintain compliance with local, state and federal regulations.
• Bilingual candidates (Spanish) preferred.

Duties/Responsibilities (including, but not limited to)

• Monitor access, activity and safety within the building after hours.
• Work with clinical and live in support staff to establish “best practices” for interventions involving unauthorized guests, excessive noise, inappropriate behavior, trespassers, etc.
• Respond to incidents in collaboration with live-in staff and Senior Stability Coordinator
• Complete daily logs, incident reports, and all other required documentation in an accurate and timely manner including building walk-through reports, camera logs, and other shift related documentation.
• Make notification calls to the police, fire department and other first responders as needed or directed.
• Gain and maintain professional credibility with local first responding organizations.
• Complete all mandatory staff and safety trainings
• Operate video surveillance equipment
• Complete resident and facility checks to ensure that residents are not at risk and that the facility is free of potential hazards during the shift and document in the daily logs
• Conduct and document physical security inspections of premises and report issues to Maintenance and Senior Stability Coordinator.
• Report and document any critical equipment outages, failures or disruptions (camera, fire, safety, etc.) to Maintenance and Senior Stability Coordinator by end of shift.
• Participate in staff development and trainings
• Other duties as may be assigned from time to time by supervisor.

Job Type: Full-time

Pay: From $24.04 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Evening shift
• Night shift
• Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

• Are you willing to work nontraditional hours, including evenings, late nights, and weekends?

Work Location: In person